At a Glance
- Tasks: Drive business growth and manage packaging for McDonald's across Europe.
- Company: Join a dynamic team at a globally operating company.
- Benefits: Hybrid work model, competitive salary, and opportunities for travel.
- Other info: Exciting role with opportunities for professional growth and development.
- Why this job: Make a significant impact in the packaging industry while collaborating with diverse teams.
- Qualifications: 3-5 years in account management, strong communication skills, and a degree in a relevant field.
The predicted salary is between 40000 - 50000 € per year.
We are seeking a Packaging Account Manager to join our team and be a key player in driving our business & supporting a cluster of European markets for our client McDonald’s on packaging as well as growth categories. Your primary objective is to provide exceptional service that aligns seamlessly with both tms and McDonald’s overarching strategic framework. This role is client facing and you would join a dynamic team which is part of a larger, globally operating company. The individual in this role will join a highly motivated team in charge of managing the packaging of one of the biggest world’s brand, at a moment in time where meeting challenges around packaging and sustainability improvements has never been so important.
This Job Is For You If
- You are passionate about making a significant impact, possess strategic thinking skills, and relish the challenge of implementing projects to meet local requirements with boundless energy.
- You enjoy building and maintaining strong relationships with internal and external stakeholders, including system partners, to ensure seamless execution of market plans.
- You enjoy collaborating with cross-functional and multinational teams, gaining exposure to different cultures and perspectives.
Key Responsibilities
- Operational Excellence: Take charge of ensuring the successful delivery of our services in your assigned market(s), adhering to market-specific Service Level Agreements (SLAs) and promptly resolving any operational issues that may arise. Your focus will be on meeting and surpassing our clients' expectations.
- Client Satisfaction and Relationship Management: Prioritize client satisfaction and oversee the health of our relationships with all stakeholders at McDonald’s. Take a proactive approach to address challenges and develop comprehensive plans to enhance client engagement and loyalty.
- Strengthening Customer Relationships: Cultivate and strengthen relationships with all local stakeholders across McDonald’s Supply Chain, Marketing, Operations, Communication and local franchisees when possible. Solidify our position as a strategic and valued partner.
- Collaboration and Issue Resolution: Collaborate effectively with McDonald’s and tms’ functions to resolve complex issues between different departments, ensuring seamless operations and reinforcing our commitment to delivering value.
- Business Growth Initiatives: Identify and pursue growth opportunities in collaboration with McDonald’s. Proactively propose innovative services and strategically expand existing categories to capitalize on market potential and foster growth.
- Strategic Market Insights: Navigate the dynamic global and market landscape strategically, identifying win/win solutions that benefit our customers and drive sustainable growth for our company. Provide regular feedback to your line manager and align with them on strategic decisions.
Skills and Experience We Would Like You To Have
- Proven Business Experience: 3-5 years of demonstrated experience in an account management role or a category management role with client interaction, preferably within the packaging industry.
- Education: Bachelor's degree in engineering, business, or equivalent field.
- Customer & Communication Skills: Strong client focus with excellent communication, presentation, and facilitation abilities; fluent English required, other European languages a plus.
- Project & Time Management: Proven ability to plan, execute, and deliver complex projects, prioritize tasks, and meet deadlines under pressure.
- Problem Solving & Autonomy: Proactive, solution-oriented, and capable of working independently with integrity and trust.
- Collaboration & Influence: Effective team player, skilled at stakeholder management, conflict resolution, and building strong relationships.
- Industry & Technical Knowledge: Good understanding of packaging production processes, budgeting/financial control, and proficient in Microsoft Office Suite.
This role is a hybrid role based in our London offices. Willingness and availability for occasional ad-hoc travel within Europe to attend meetings and client engagements is required.
If you possess these skills and experience and are ready to take on a challenging and dynamic role in the packaging industry, we encourage you to apply and become part of our team. Your expertise will play a vital role in our success. If you have any questions about the job, we are open to discussing this role further, so please feel free to get in touch.
Packaging Account Manager in London employer: tms
At tms, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Packaging Account Manager based in our London office, you will be part of a dynamic team dedicated to supporting McDonald’s, with ample opportunities for professional growth and development in the packaging industry. Our commitment to sustainability and client satisfaction ensures that your contributions will have a meaningful impact, making this role both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Packaging Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the packaging industry, especially those connected to McDonald's. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching McDonald's and their sustainability initiatives. Show that you’re not just interested in the role but also passionate about their mission. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to build strong relationships. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to make an impact in the packaging world.
We think you need these skills to ace Packaging Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Packaging Account Manager role. Highlight your account management experience, especially in the packaging industry, and don’t forget to showcase your client relationship skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our team. Mention specific examples of how you've successfully managed client relationships or driven business growth in the past.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who are proactive and solution-oriented, so don’t hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dynamic team!
How to prepare for a job interview at tms
✨Know Your Packaging Stuff
Make sure you brush up on your knowledge of packaging processes and sustainability trends. Being able to discuss recent innovations or challenges in the industry will show that you're not just interested in the role, but also passionate about the field.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve resolved issues or improved client satisfaction, as this is crucial for the Packaging Account Manager role.
✨Demonstrate Strategic Thinking
Think about how you can contribute to business growth initiatives. Be ready to discuss potential strategies or ideas you have for expanding services or improving client engagement with McDonald’s.
✨Practice Your Communication Skills
Since this role involves a lot of stakeholder interaction, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and ideas.
