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For Companies At a Glance
- Tasks: Guide farmers in using innovative tech for livestock management and build lasting relationships.
- Company: Join a fast-growing AgTech company transforming farming with cutting-edge solutions.
- Benefits: Enjoy a competitive salary, travel perks, and opportunities for learning and growth.
- Why this job: Be part of a pioneering team reshaping agriculture while making a real impact.
- Qualifications: Experience in customer-facing roles; understanding of farming is a plus.
- Other info: Travel to Norway for team connections and product insights.
The predicted salary is between 28800 - 48000 £ per year.
We’re hiring a Customer Success Manager for a fast-growing European AgTech company that’s transforming how farmers manage livestock. With strong roots in Norway and early traction in the UK, the company is expanding its presence and building out its UK team from the ground up. This is a rare opportunity to join early and help shape how farmers across the country adopt and benefit from their innovative, hardware-enabled software solution for virtual fencing and modern livestock management.
About the Role
As the first Customer Success hire in the UK, you'll play a key role in helping farmers succeed with a product that’s changing how grazing and boundaries are managed - no more physical fences. You’ll be the trusted guide for new and existing customers, ensuring they get value from the product and feel supported every step of the way.
What You’ll Be Doing
- Onboard and train new customers, helping them integrate the solution into their daily routines
- Build strong, long-term relationships with farmers and act as their go-to contact
- Proactively check in to ensure customer success and troubleshoot issues as they arise
- Collaborate with the product and technical teams to solve challenges using real-time data
- Represent the company at demo days, meetings, and industry events across the UK
- Provide feedback to help shape product development and the broader customer experience
We’re Looking For Someone Who:
- Has experience in customer-facing roles (success, support, sales, or service)
- Understands farming or rural life - bonus if you’ve worked with cattle
- Is a clear, practical communicator who builds trust easily
- Is independent, self-motivated, and comfortable working remotely
- Can explain technology in a clear, down-to-earth way
- Holds a full UK driving licence and is happy to travel regularly
What’s in It for You:
- Competitive salary and all travel expenses covered
- The chance to join early and play a key role in building the UK presence
- A collaborative, low-hierarchy team culture
- Learning opportunities across both customer success and commercial areas
- Regular travel to Norway to connect with the wider team and learn from product and engineering
If you’re excited about helping farmers adopt innovative technology and want to be part of a company that’s reshaping livestock management, we’d love to hear from you. Apply now and help bring the future of farming to life.
AgriTech Customer Success Manager employer: TMS Technology
Contact Detail:
TMS Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AgriTech Customer Success Manager
✨Tip Number 1
Familiarise yourself with the AgTech industry and current trends in livestock management. Understanding the challenges farmers face and how innovative solutions can help will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the agricultural sector, especially those involved in customer success or technology adoption. Attend relevant events or webinars to make connections that could lead to valuable insights and recommendations.
✨Tip Number 3
Prepare to discuss your experience in customer-facing roles by highlighting specific examples where you've successfully built relationships and resolved issues. This will demonstrate your ability to thrive in a Customer Success Manager position.
✨Tip Number 4
Showcase your understanding of both technology and farming practices. Being able to communicate complex tech solutions in a relatable way will be crucial in this role, so think about how you can convey this during discussions.
We think you need these skills to ace AgriTech Customer Success Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in customer-facing roles and any knowledge of farming or rural life.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer success, support, or sales. Use specific examples that demonstrate your ability to build relationships and communicate effectively.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your ability to explain technology in a clear manner and your understanding of the agricultural sector.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at TMS Technology
✨Show Your Understanding of Farming
Make sure to demonstrate your knowledge of farming and rural life during the interview. If you have experience working with cattle or in agricultural settings, share those stories to connect with the company's mission.
✨Communicate Clearly and Practically
As a Customer Success Manager, clear communication is key. Practice explaining complex technology in simple terms, as this will be crucial when onboarding farmers who may not be tech-savvy.
✨Highlight Your Customer-Facing Experience
Discuss your previous roles in customer success, support, or sales. Provide examples of how you've built strong relationships with clients and helped them achieve their goals, showcasing your ability to be a trusted guide.
✨Prepare for Real-World Scenarios
Think about potential challenges farmers might face when using the product and how you would address them. Be ready to discuss how you would proactively check in with customers and troubleshoot issues to ensure their success.
