Customer Experience Team Lead - Service & Support in Lowestoft

Customer Experience Team Lead - Service & Support in Lowestoft

Lowestoft Full-Time No working from home possible
TMS Search

Our client, a UK-based manufacturer in Lowestoft, seeks a confident Supervisor to lead the Customer Experience Team. You will oversee daily operations across service, technical support, and sales support, ensuring a professional, customer-centric service from installation through ongoing maintenance.

Responsibilities include coordinating engineers, handling escalations, maintaining records, and driving process improvements while managing KPIs and cross-functional collaboration.

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Customer Experience Team Lead - Service & Support in Lowestoft employer: TMS Search

Join a well-established, family-owned manufacturing business near Great Yarmouth, where you will thrive in a close-knit and supportive environment. As a Finance Manager, you will enjoy a hands-on role with genuine influence over financial operations, alongside opportunities for professional growth and development. The company values flexibility, teamwork, and employee involvement, making it an excellent employer for those seeking meaningful and rewarding work.

TMS Search

Contact Details:

TMS Search Recruitment Team