We are searching for a dynamic and proven Head of Operations to lead and inspire our operations teams across all sectors. This role demands a GREAT leader who leads by example, is passionately hands-on and takes full ownership of operational success. This is not your typical 9-5 role; it requires dedication, resilience, and the ability to manage a fast-paced, reactive environment where team presence and real-time decision making are key.
TMS FM Group Ltd is on an exciting journey of growth and transformation. Since our formation, we have expanded into a vibrant group of companies delivering world-class services across key sectors including events security, keyholding, security guarding, and commercial cleaning. We are proud to serve a diverse range of clients, consistently raising the bar with our commitment to excellence and professionalism. Our journey is guided by the TMS Road to Greatness plan-a bold vision to elevate every aspect of our business, from leadership and people development to customer service and operational excellence. As part of this ambition, we seek to become a truly GREAT company recognised for innovation, leadership, and premium service delivery in the facilities management industry.
Key Skills & Qualities:
- Proven track record leading operations in facilities management, delivering security, cleaning, and maintenance servicesHunger to succeed, aligning personally with our Greatness valuesKeen interest in leveraging AI to drive operational efficiencies and innovationStrong work ethic with the commitment to lead from the frontExcellent decision-making skills under pressure and strategic thinkingA continuous learner passionate about self-improvement and growth for themselves and the teamInspiring leader dedicated to developing and empowering othersOwnership mindset, accountability, and a drive to excel beyond expectations
What We Expect:
- Lead actively and visibly, especially during peak operational periodsFlexibility to work outside of standard hours, responding to your team's needs as they ariseProactively drive improvements, not only reporting metrics but implementing real changeInstill a culture aligned with the TMS Greatness plan, high standards, discipline and shared accountability
Why Join Us?
At TMS FM Group Ltd, joining us means becoming part of a company with a clear vision to be GREAT in every way. We offer:
- A directorship pathway for leaders aspiring to shape the future of the businessComprehensive healthcare benefits supporting your wellbeingFlexible working options to balance personal and professional commitmentsA vibrant culture where your contribution is valued and your leadership empowers othersOpportunities to be part of a visionary plan driving growth, innovation, and excellence across multiple sectors
Head of Operations employer: TMS Protection ltd
TMS FM Group Ltd is an exceptional employer, offering a vibrant work culture that fosters innovation and professional growth. Located in the South East, we provide our employees with unique opportunities to lead transformative projects in facilities management while being part of a dedicated team committed to excellence. Our focus on employee development and operational success ensures that every team member can thrive and contribute to our ambitious vision of becoming a GREAT company.
