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- Tasks: Lead and oversee cleaning operations, ensuring high standards and client satisfaction.
- Company: Join TMS Cleaning, a rapidly growing division known for excellence in facilities management.
- Benefits: Competitive salary, career progression, and access to training and development.
- Other info: Opportunity to manage multiple sites and develop a high-performing team.
- Why this job: Make a real impact in a supportive environment focused on operational excellence.
- Qualifications: Extensive cleaning sector experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Cleaning Manager ready to take the next step in your career with a growing company that values professionalism and operational excellence? TMS Cleaning is seeking a highly skilled and motivated Cleaning Manager to lead our cleaning operations, drive service quality, and help propel our company forward in the facilities management industry.
About TMS Cleaning
TMS Cleaning is a rapidly growing division within TMS FM Group, recognised for delivering high-quality cleaning and facilities management services to a diverse range of clients. We pride ourselves on operational efficiency, strong client relationships, and a focus on measurable results. Joining us means being part of a professional team committed to setting standards of excellence across all aspects of service delivery.
Role Overview
As Cleaning Manager, you will play a pivotal role in overseeing all facets of our cleaning operations. You will be responsible for managing multiple sites, ensuring compliance with contractual KPIs and SLAs, and consistently exceeding client expectations. Through strong leadership and hands-on management, you will build and nurture a high-performing team that delivers exceptional cleaning standards and proactive service.
Key Responsibilities
- Lead and oversee cleaning operations across allocated contracts and sites.
- Monitor, measure, and report on KPIs and SLAs, taking corrective actions where necessary to maintain targets.
- Manage and motivate your cleaning teams to achieve high standards of performance, professionalism, and reliability.
- Develop strong working relationships with clients, addressing any concerns promptly and ensuring their satisfaction.
- Conduct regular site inspections and audits to ensure compliance with health, safety, and environmental regulations.
- Manage recruitment, training, and development of cleaning staff to continuously upskill the workforce.
- Collaborate with other departments to optimise scheduling, resource allocation, and overall operational effectiveness.
- Implement continuous improvement initiatives to enhance service quality and operational efficiencies.
Required Experience and Skills
- Extensive experience in the cleaning sector, preferably with responsibility for multi-site management.
- Proven ability to understand, manage, and exceed KPIs and SLAs in a facilities management context.
- Demonstrated track record of exceeding customer expectations through excellent service delivery.
- Strong leadership and people management skills with experience in recruiting, coaching, and developing teams.
- Excellent organisational, communication, and problem-solving abilities.
- Proficiency in reporting and data analysis to monitor operational performance.
- Knowledge of relevant health and safety regulations and compliance standards.
- Ability to work independently, prioritise tasks effectively, and drive projects to completion.
Why Join TMS Cleaning?
- Opportunity to lead a growing, ambitious cleaning division with strong market potential.
- Supportive working environment with clear career progression pathways.
- Competitive salary and benefits commensurate with your experience and skills.
- Access to training and professional development to enhance your leadership capabilities.
- Join a company focused on operational excellence and measurable client satisfaction.
How to Apply
If you are a results-driven Cleaning Manager ready to make a significant impact, we want to hear from you! Please send your CV and a cover letter detailing your relevant experience and why you would be a great fit for TMS Cleaning to tom@tmsprotect.co.uk. The application deadline is 22nd May 2026.
Cleaning Manager in Kent employer: TMS Cleaning
Contact Detail:
TMS Cleaning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Attend local events or join online forums where you can meet potential employers or colleagues who might know of openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your achievements in managing cleaning operations, exceeding KPIs, and leading teams. This will give you an edge during interviews and help you stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on demonstrating your leadership skills and how you've successfully managed multi-site operations in the past.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to tailor your application to highlight your experience in the cleaning sector and your commitment to operational excellence.
We think you need these skills to ace Cleaning Manager in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Manager role. Highlight your experience in multi-site management and any specific KPIs or SLAs you've successfully managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for TMS Cleaning. Share specific examples of how you've exceeded client expectations and led teams to success. We love a good story!
Showcase Your Leadership Skills: As a Cleaning Manager, strong leadership is key. In your application, emphasise your experience in recruiting, coaching, and developing teams. We want to know how you motivate your staff to achieve high standards of performance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at TMS Cleaning
✨Know Your KPIs and SLAs
Before the interview, make sure you understand the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the cleaning sector. Be ready to discuss how you've successfully managed these in your previous roles and how you plan to exceed them at TMS Cleaning.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing multi-site teams. Discuss specific situations where you motivated your team to achieve high standards and how you handled challenges. This will demonstrate your capability to lead effectively at TMS Cleaning.
✨Emphasise Client Relationships
TMS Cleaning values strong client relationships, so be prepared to talk about how you've built and maintained these in the past. Share stories of how you've addressed client concerns and ensured their satisfaction, showcasing your commitment to excellent service delivery.
✨Be Ready for Operational Scenarios
Expect questions that assess your problem-solving abilities in operational scenarios. Think of examples where you implemented continuous improvement initiatives or optimised resource allocation. This will show your proactive approach to enhancing service quality at TMS Cleaning.