At a Glance
- Tasks: Manage and optimise CRM systems while developing automation workflows for lead management.
- Company: Join a fast-growing business at the forefront of CRM and automation solutions.
- Benefits: Enjoy bonuses, flexitime, a company pension, and career progression opportunities.
- Other info: Dynamic office environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing client support and system efficiency.
- Qualifications: Experience with CRM platforms and strong problem-solving skills required.
The predicted salary is between 38000 - 38000 £ per year.
A fantastic opportunity to join a fast-growing business serving customers across the UK. With a collaborative, high-energy office environment, the business is at the forefront of CRM and automation solutions.
As CRM & Automation Manager, you will take ownership of the in-house CRM platform, Leads Hub (built on Go High Level), ensuring seamless automation, system optimisation, and exceptional client support.
What’s on offer?
- Bonus & performance incentive schemes
- Company pension
- Flexitime
- Career progression within a fast-growing business
- Full-time, office-based role
What will you do as CRM & Automation Manager?
- Manage and optimise the Leads Hub CRM (Go High Level platform) for internal teams and clients.
- Develop, refine, and maintain automation workflows for lead management, follow-ups, and sales processes.
- Provide client support and training to ensure effective onboarding and system usage.
- Troubleshoot CRM issues, automation errors, and integration challenges.
- Monitor and analyse CRM performance data, providing actionable insights and recommendations.
- Collaborate with marketing and sales teams to implement lead nurturing and retention strategies.
- Maintain accurate documentation and SOPs to ensure smooth onboarding and operational efficiency.
What do you need as CRM & Automation Manager?
- Experience with Go High Level or similar CRM and automation platforms.
- Strong technical understanding of CRM integrations, API connections, and workflow automation.
- A proactive problem-solver who enjoys improving systems and processes.
- Excellent communication skills with the ability to explain technical concepts clearly.
- Strong organisational skills and the ability to manage multiple client requests.
- Detail-oriented, self-motivated, and comfortable in a fast-paced environment.
CRM Automation Manager in West Bromwich employer: TMRG
Join a dynamic and rapidly expanding company in Halesowen as a CRM Automation Manager, where you will thrive in a collaborative and high-energy office environment. With competitive benefits including performance incentives, flexitime, and clear pathways for career progression, this role offers not just a job, but a meaningful opportunity to grow within a forward-thinking business at the forefront of CRM solutions.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Automation Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your CRM expertise and automation skills. This will give you something tangible to discuss during interviews and set you apart from the competition.
✨Tip Number 3
Prepare for the interview by researching the company and its CRM processes. Be ready to discuss how you can optimise their Leads Hub and improve client support. Tailor your answers to show you understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace CRM Automation Manager in West Bromwich
Some tips for your application 🫡
Show Off Your CRM Skills:Make sure to highlight your experience with Go High Level or similar platforms in your application. We want to see how you've optimised systems and improved processes in the past, so don’t hold back!
Be a Problem Solver:We love proactive problem-solvers! In your written application, share examples of how you've tackled challenges in CRM automation or integrations. This will show us you're the right fit for our fast-paced environment.
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language to explain your technical skills and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at TMRG
✨Know Your CRM Inside Out
Make sure you’re familiar with Go High Level and any similar CRM platforms. Brush up on its features, functionalities, and common issues. Being able to discuss specific examples of how you've used these tools will show your expertise and readiness for the role.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled CRM issues or improved automation workflows in the past. Think of specific challenges you faced and how you resolved them. This will demonstrate your proactive approach and technical understanding.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You might be asked to train clients or collaborate with non-technical teams, so showcasing your communication skills is key. Consider doing mock interviews with friends to refine your delivery.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple client requests and maintain documentation. Share strategies you use to stay organised and ensure operational efficiency. This will reassure the interviewers that you can handle the fast-paced environment they offer.
