At a Glance
- Tasks: Manage drying and restoration claims from start to finish, solving complex queries.
- Company: Established SME with a focus on environmental assessments and restoration services.
- Benefits: Flexible hours, on-site parking, and opportunities for career development.
- Other info: Dynamic work environment with a supportive team and growth potential.
- Why this job: Join a specialist team and make a real difference in the restoration industry.
- Qualifications: Experience in insurance restoration and confident problem-solving skills required.
The predicted salary is between 35000 - 35000 £ per year.
An established SME business employing around 60 specialist staff. The business supports environmental assessments, regulatory standards, and specialist removal, restoration and salvage services. This role sits within the specialist Drying team of 4.
What's on offer:
- Flexible hours between 8am to 6pm
- Parking on site
- Career development and training
What will you do as Senior Dry Claims Administrator:
- Oversee and manage drying and restoration claims from instruction through to completion
- Handle complex claims queries and escalations
- Liaise with technicians, surveyors, insurers, and policyholders
- Assist with scheduling and coordination of drying works
- Support and supervise daily job allocations
- Monitor SLAs and KPI performance
What will you need to be a Senior Dry Claims Administrator:
- Experience within insurance restoration, drying, and property claims essential
- Experience dealing with insurers, loss adjusters, and customers
- Confident handling complex claims and problem solving
- Happy to be based on site
- Experience on reporting, audits, and compliance
Senior Drying & Restoration Claims Lead employer: TMRG
As a Senior Drying & Restoration Claims Lead at our established SME in Rugeley, you will join a dedicated team of specialists committed to delivering exceptional service in environmental assessments and restoration. We offer flexible working hours, on-site parking, and robust career development opportunities, fostering a supportive work culture that values employee growth and collaboration. With a focus on professional training and a dynamic work environment, we ensure that our employees are well-equipped to handle complex claims while making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Drying & Restoration Claims Lead
✨Tip Number 1
Network like a pro! Reach out to people in the drying and restoration industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of insurance restoration and property claims. Be ready to discuss your experience with complex claims and how you've handled tricky situations in the past.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use specific examples from your previous roles where you successfully managed claims or resolved issues, as this will demonstrate your capability to handle the responsibilities of the Senior Dry Claims Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Drying & Restoration Claims Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in insurance restoration and property claims. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Drying Claims Administrator role. Share specific examples of how you've handled complex claims and liaised with various stakeholders.
Showcase Your Problem-Solving Skills:In your application, emphasise your ability to tackle complex claims and resolve issues. We love candidates who can think on their feet and provide solutions, so let us know how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TMRG
✨Know Your Stuff
Make sure you brush up on your knowledge of drying and restoration claims. Familiarise yourself with the processes, terminology, and any recent changes in regulations. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully handled complex claims or resolved tricky situations. Be ready to discuss how you liaised with insurers, loss adjusters, and customers to find solutions. This will demonstrate your capability in managing the challenges of the role.
✨Be Ready to Discuss SLAs and KPIs
Since monitoring SLAs and KPIs is a key part of the job, come prepared to talk about your experience with these metrics. Think of specific instances where you met or exceeded targets, and how you ensured compliance in your previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the company’s approach to career development, or how they handle escalations. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
