At a Glance
- Tasks: Manage drying and restoration claims from start to finish, ensuring smooth operations.
- Company: Established SME with a focus on environmental assessments and restoration services.
- Benefits: Flexible hours, on-site parking, and opportunities for career development.
- Other info: Dynamic work environment with a supportive team and growth potential.
- Why this job: Join a specialist team and make a difference in the restoration industry.
- Qualifications: Experience in insurance restoration and confident problem-solving skills required.
The predicted salary is between 35000 - 35000 £ per year.
An established SME business employing around 60 specialist staff. The business supports environmental assessments, regulatory standards, and specialist removal, restoration and salvage services. This role sits within the specialist Drying team of 4.
What’s on offer:
- Flexible hours between 8am to 6pm
- Parking on site
- Career development and training
What will you do as Senior Dry Claims Administrator?
- Oversee and manage drying and restoration claims from instruction through to completion
- Handle complex claims queries and escalations
- Liaise with technicians, surveyors, insurers, and policyholders
- Assist with scheduling and coordination of drying works
- Support and supervise daily job allocations
- Monitor SLAs and KPI performance
What will you need to be a Senior Dry Claims Administrator?
- Experience within insurance restoration, drying, and property claims essential
- Experience dealing with insurers, loss adjusters, and customers
- Confident handling complex claims and problem solving
- Happy to be based on site
- Experience on reporting, audits, and compliance
Senior Drying Claims Administrator in Rugeley employer: TMRG
Join a dynamic SME in Rugeley, where we prioritise employee growth and development within a supportive work culture. With flexible hours, on-site parking, and a focus on environmental standards, we offer a rewarding environment for those passionate about making a difference in the insurance restoration sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Drying Claims Administrator in Rugeley
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and restoration sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Drying Claims Administrator role.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of SLAs, KPIs, and complex claims handling. We want you to shine when discussing your experience with insurers and loss adjusters.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled complex claims or escalations in the past. We love hearing about real-life scenarios that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so make sure you stand out!
We think you need these skills to ace Senior Drying Claims Administrator in Rugeley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in insurance restoration and property claims. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Drying Claims Administrator role. Share specific examples of how you've handled complex claims and liaised with various stakeholders.
Showcase Your Problem-Solving Skills:In your application, give us a glimpse of your problem-solving abilities. We love candidates who can handle complex queries with ease, so share a story or two that demonstrates your knack for resolving issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TMRG
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of drying and restoration claims. Be ready to discuss specific examples from your past experience, especially those involving complex queries or escalations. This will show that you’re not just familiar with the process but can also handle the intricacies involved.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've successfully resolved challenging claims or navigated tricky situations with insurers or policyholders. Highlighting your problem-solving abilities will demonstrate your confidence and capability in managing complex claims.
✨Familiarise Yourself with SLAs and KPIs
Since monitoring SLAs and KPIs is a key part of the role, it’s crucial to understand what these metrics mean in the context of drying claims. Be ready to discuss how you’ve previously ensured compliance with these standards and how you can contribute to maintaining them in this new position.
✨Engage with the Team Dynamics
As you'll be working closely with a small team, it’s important to convey your ability to collaborate effectively. Think about how you can support and supervise daily job allocations and be prepared to discuss your approach to teamwork and communication with technicians and surveyors.
