At a Glance
- Tasks: Support operations and sales by managing orders and liaising with partners.
- Company: Dynamic, founder-led business in the beauty and gifting sector.
- Benefits: Hybrid working, generous holiday, health benefits, and product discounts.
- Other info: Opportunity for growth in a supportive and innovative team.
- Why this job: Join a thriving company and make an impact in a fast-paced environment.
- Qualifications: Experience in sales order processing and knowledge of supply chain.
The predicted salary is between 30000 - 35000 £ per year.
A successful, founder led business; their products span multiple categories including beauty and gifting and are found in multiple major retailers and boutique stores too. Shipping to 35 countries around the world, all products are vegan and cruelty free.
What’s on offer?
- Hybrid working, with 2 days from home
- 23 days holiday, plus bank holidays, increasing after 2 years service
- Access to a life insurance and health benefits post probation
- Discount on products and vouchers
What will you do as an Operations and Sales Support Executive?
- Liaise with the 3PL partners, ensuring orders are sent OTIF
- Work closely with the warehouse to ensure any problems are addressed prior to shipping
- Manage the process from initial order to dispatch and aftersales support
- Process UK ecommerce and retailer orders accurately onto the system
- Deal with stock issues, back orders and work closely with supply chain
- Customer invoicing, CRM management and credit refunds
- Build strong relationships with retail partners
What do you need to be an Operations and Sales Support Executive?
- Sales order processing experience, ideally within FMCG or Beauty
- Knowledge of export documentation
- Understands the supply chain and the end-to-end cycle
Operations and Sales Support Executive employer: TMRG
Join a thriving SME in the West Midlands as a Revenue Growth Manager, where you will be part of a passionate FMCG team dedicated to driving impactful sales growth. Enjoy a supportive work culture with benefits like 26 days of holiday, early finish Fridays, and team socials, all while having the opportunity to make a significant contribution to the company's success. With a focus on employee development and a dynamic environment, this role offers a unique chance to grow your career in a high-profile position.
