At a Glance
- Tasks: Manage and optimise CRM systems while developing automation workflows for lead management.
- Company: Join a fast-growing business at the forefront of CRM and automation solutions.
- Benefits: Enjoy flexitime, bonuses, a company pension, and career progression opportunities.
- Other info: Dynamic office environment with a collaborative culture and growth potential.
- Why this job: Make a real impact by enhancing client experiences through innovative CRM solutions.
- Qualifications: Experience with Go High Level or similar CRM platforms and strong problem-solving skills.
The predicted salary is between 38000 - 38000 £ per year.
A fantastic opportunity to join a fast-growing business serving customers across the UK. With a collaborative, high-energy office environment, the business is at the forefront of CRM and automation solutions.
What's on offer?
- Bonus & performance incentive schemes
- Company pension
- Flexitime
- Career progression within a fast-growing business
- Full-time, office-based role
What will you do as CRM & Automation Manager?
- Manage and optimise the Leads Hub CRM (Go High Level platform) for internal teams and clients.
- Develop, refine, and maintain automation workflows for lead management, follow-ups, and sales processes.
- Provide client support and training to ensure effective onboarding and system usage.
- Troubleshoot CRM issues, automation errors, and integration challenges.
- Monitor and analyse CRM performance data, providing actionable insights and recommendations.
- Collaborate with marketing and sales teams to implement lead nurturing and retention strategies.
- Maintain accurate documentation and SOPs to ensure smooth onboarding and operational efficiency.
What do you need as CRM & Automation Manager?
- Experience with Go High Level or similar CRM and automation platforms.
- Strong technical understanding of CRM integrations, API connections, and workflow automation.
- A proactive problem-solver who enjoys improving systems and processes.
- Excellent communication skills with the ability to explain technical concepts clearly.
- Strong organisational skills and the ability to manage multiple client requests.
- Detail-oriented, self-motivated, and comfortable in a fast-paced environment.
CRM & Automation Lead — Go High Level Expert (Flexitime) employer: TMRG
Join a dynamic and innovative team in Halesowen as a CRM & Automation Lead, where you'll thrive in a collaborative and high-energy office environment. With competitive benefits including flexitime, performance incentives, and clear pathways for career progression, this fast-growing business is dedicated to empowering its employees and fostering a culture of continuous improvement and support.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Automation Lead — Go High Level Expert (Flexitime)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your knowledge of CRM systems, especially Go High Level. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from the interview to show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM & Automation Lead — Go High Level Expert (Flexitime)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of CRM & Automation Manager. Highlight your experience with Go High Level or similar platforms, and don’t forget to showcase your problem-solving skills and technical know-how!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've optimised CRM systems or improved workflows in the past.
Show Off Your Communication Skills:Since this role involves training clients and collaborating with teams, make sure your application reflects your excellent communication skills. Use clear and concise language to demonstrate your ability to explain complex concepts.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our fast-growing team!
How to prepare for a job interview at TMRG
✨Know Your CRM Inside Out
Make sure you’re well-versed in Go High Level and similar platforms. Familiarise yourself with its features, integrations, and common troubleshooting issues. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled CRM issues or improved automation workflows in the past. Be ready to discuss specific challenges you faced and the solutions you implemented. This will demonstrate your proactive approach and ability to enhance systems.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You might be asked to describe how you would train clients on the CRM system, so being able to break down complex ideas will highlight your communication skills and make you stand out.
✨Be Ready to Discuss Data Insights
Brush up on how to monitor and analyse CRM performance data. Prepare to share insights you've gained from previous roles and how they influenced decision-making. This shows that you can provide actionable recommendations, which is key for this position.
