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- Tasks: Lead the governance and delivery of a high-impact contract for the UK Armed Forces.
- Company: Join TMP Worldwide, a leader in talent advisory and recruitment marketing.
- Benefits: Enjoy 27 days holiday, health benefits, hybrid working, and career development opportunities.
- Why this job: Make a long-term impact on the UK's defence while driving commercial success.
- Qualifications: Strong commercial acumen, data analysis skills, and experience in forecasting.
- Other info: Be part of an innovative team with excellent growth potential.
The predicted salary is between 50000 - 65000 £ per year.
This is a career-defining commercial leadership opportunity, driving the governance and delivery of a high-impact, nationally significant contract.
For the first time ever, all 3 UK Armed Forces have joined together in their recruitment. Join TMP and help deliver groundbreaking, award-winning, multi-channel brand and recruitment marketing solutions for the Royal Navy, British Army and Royal Airforce.
As part of a Serco-led consortium, TMP has been awarded the contract to deliver all marketing for UK Armed Forces recruitment. This joint initiative is known as the Armed Forces Recruitment Service (AFRS). Running until 2037, this contract offers an unrivalled opportunity to make a long-term, positive impact on the UK Armed Forces – and help transform the defence of the nation.
The Role
You will be the go-to for all things commercial, fully understanding the requirements of the contract, owning the governance framework, and driving forward improvements to ensure we continue to deliver against all obligations. Working in close partnership with the Senior Director AFRS, Head of TMP268, and wider PeopleScout and TeamSerco colleagues, you will ensure the commercial model performs effectively and sustainably across the life of the contract.
Your responsibilities will include:
- Taking full ownership of the AFRS contract and its governance requirements
- Managing the AFRS P&L, including accurate reporting, revenue, gross profit, margin costs and segment profit
- Collaborating with the PeopleScout commercial team to align AFRS P&L with the wider PeopleScout EMEA P&L
- Identifying opportunities for commercial growth and optimisation across the contract
- Ensuring costs are managed in line with contractual obligations to protect margin and profit
- Building strong working relationships with stakeholders across the wider TeamSerco consortium
- Supporting the development and refinement of the resourcing capacity plan, including clear recommendations for backfill and incremental recruitment
- Supporting the development of commercial models across business functions
- Analysing delivery costs versus planned costs to inform smarter pricing and forecasting
- Ensuring consistent task timing to enable accurate forecasting, pricing, and productivity measurement
- Providing commercial insights and recommendations to divisional heads based on data-driven analysis
- Participating in new business discussions, shaping pricing and commercial strategies
This role reports to the Head of TMP268 and does not include direct line management responsibilities.
Who we are looking for
A commercially-minded professional, you are confident working with data, comfortable navigating complex structures, and bring a clear, structured approach to everything you do. You have a strong eye for detail, and you understand the importance of accurate forecasting in driving strategic decisions. Self-motivated and highly organised, you thrive in fast-paced environments where precision, planning, and accountability matter.
You will bring:
- Exceptional accuracy and attention to detail, with the ability to work independently under tight deadlines
- Strong commercial acumen and proven experience in forecasting and resource planning
- Confidence using Excel and manual forecasting tools to support commercial decision-making
- A proactive, structured mindset with excellent organisational and planning skills
- The ability to work effectively within a complex, matrixed organisation and build strong working relationships
Nice to have:
- A good foundation in interpreting complex data sets and generating reports to improve operational efficiency
- Experience using Workforce Management Systems or scheduling tools is also desirable
What’s in it for me?
As a TMP Worldwide (part of PeopleScout) employee, you are set to gain so much from being part of our team, including:
- Time off to rest, recover or conquer items on the bucket list with 27 days' holiday (+ 8 bank holidays) and a holiday purchase benefit where you can buy up to an additional 5 days
- Great company paid benefits including our health cash plan, life assurance, company pension and access to an Employee Assistance Programme
- A hybrid working pattern plus other great flexible benefits such as a TechScheme, free mortgage advice and more
- Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement
- Excellent health benefits – get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits, or grab some great discounts at your local gym
- Opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme.
About us
TMP is the UK & EMEA market leader in Talent Advisory (TA) covering employer brand, insight, media & social, content, comms and creative solutions. We are one of the largest and most awarded agencies in our market, with ambitious plans for growth. In 2024, we developed ‘outthink', a new proposition for the agency to go to market. Outthink is all about digital and social-first thinking, with innovation at the heart of our offering. It is about finding new ways to help our clients succeed.
TMP is a part of PeopleScout, one of the leading RPO providers worldwide and part of the TrueBlue Inc. Group. We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
If this sounds like you, we would love to hear from you. Click the apply button and start your application today!
Commercial and Contract Manager AFRS employer: TMP Worldwide UK
Contact Detail:
TMP Worldwide UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial and Contract Manager AFRS
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a role. You never know who might have the inside scoop on opportunities at TMP or elsewhere.
✨Tip Number 2
Prepare for interviews by researching TMP and the AFRS contract thoroughly. Understand their goals and challenges, and think about how your skills can help them succeed. This will show you’re genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the Commercial and Contract Manager role. Keep it concise but impactful – you want to leave a lasting impression without rambling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining TMP and being part of our exciting journey.
We think you need these skills to ace Commercial and Contract Manager AFRS
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial and Contract Manager role. Highlight your relevant experience in commercial governance and contract management, as this will show us you understand what we're looking for.
Showcase Your Data Skills: Since this role involves a lot of data analysis, don’t forget to mention your experience with Excel and forecasting tools. We want to see how you can use data to drive commercial decisions, so give us some examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your achievements and how they relate to the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with TMP Worldwide!
How to prepare for a job interview at TMP Worldwide UK
✨Know Your Contract Inside Out
Before the interview, make sure you thoroughly understand the AFRS contract and its governance requirements. Familiarise yourself with the key performance indicators and how they align with TMP's goals. This will show your potential employer that you're not just interested in the role, but also committed to driving its success.
✨Showcase Your Commercial Acumen
Prepare examples from your past experiences where you've successfully managed P&L or identified opportunities for commercial growth. Be ready to discuss how you used data-driven analysis to inform strategic decisions. This will demonstrate your strong commercial mindset and ability to contribute to the team's objectives.
✨Build Relationships in the Interview
Since this role involves collaboration with various stakeholders, practice how you'll build rapport during the interview. Think of ways to connect with the interviewers by referencing shared goals or values. This will highlight your interpersonal skills and ability to work effectively within a complex organisation.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific challenges related to contract management or forecasting. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and problem-solving abilities. This will help you stand out as a candidate who can think critically under pressure.