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- Tasks: Support daily prison operations, including security checks, managing deliveries, and monitoring CCTV.
- Company: Join His Majesty’s Prison and Probation Service, making a difference in the community.
- Benefits: Enjoy 25 days annual leave, pension schemes, discounts, and training opportunities.
- Why this job: Make an impact while gaining valuable experience in a unique and supportive environment.
- Qualifications: No qualifications needed; just bring good communication skills and a calm attitude.
- Other info: Flexible shifts available, with potential career progression into other prison roles.
The predicted salary is between 23400 - 31200 £ per year.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds.
You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely, you will have good judgement and common sense, and, above all, be a great team player.
As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running. In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.
The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.
What you can expect from us:
- You’ll be given great training and opportunities for progression and development.
- In addition to your base pay, you will receive:
- Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis).
- 9 days bank, public and privilege holidays.
- Access to a paid Level 2 apprenticeship in customer service.
- Access to the generous Civil Service pension scheme.
- Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
If this sounds like you, apply now.
Operational Support Grade - HMP East Sutton Park (Prison Support Role) employer: TMP MOJ OSG
Contact Detail:
TMP MOJ OSG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Grade - HMP East Sutton Park (Prison Support Role)
✨Tip Number 1
Familiarise yourself with the daily operations of a prison. Understanding the environment and the various roles within it can help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your communication skills in conversations with our team. Being able to convey information clearly and effectively is crucial in this role, so be prepared to share examples of how you've successfully communicated in past experiences.
✨Tip Number 3
Showcase your ability to remain calm under pressure. Think of situations where you've had to manage stress or difficult circumstances, as this will resonate well with the demands of the Operational Support Grade position.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the job and the application process, which can give you an edge when applying through our website.
We think you need these skills to ace Operational Support Grade - HMP East Sutton Park (Prison Support Role)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operational Support Grade position. Highlight key skills such as communication, teamwork, and the ability to remain calm under pressure.
Tailor Your CV: Customise your CV to reflect relevant experiences that demonstrate your suitability for the role. Focus on any previous roles that involved teamwork, security, or customer service, and ensure to highlight your ability to handle physical tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you would be a great fit. Mention your understanding of the prison environment and your commitment to supporting the team in maintaining safety and order.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at TMP MOJ OSG
✨Show Your Communication Skills
As a Prison Support Role, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and calmly, especially under pressure. Think of examples from your past experiences where you successfully communicated in challenging situations.
✨Highlight Teamwork Experience
This role requires being a great team player. During the interview, share specific instances where you worked as part of a team to achieve a common goal. Emphasise your ability to collaborate and support your colleagues.
✨Demonstrate Good Judgement
The ability to make sound decisions is crucial in this role. Prepare to discuss scenarios where you had to use your judgement to resolve issues or make decisions, particularly in fast-paced or high-pressure environments.
✨Understand the Role's Responsibilities
Familiarise yourself with the day-to-day tasks of an Operational Support Grade. Show that you understand the varied nature of the job, including both desk duties and physical tasks. This will demonstrate your genuine interest in the position and readiness to take on its challenges.
