Operational Support Grade - HMP East Sutton Park (Prison Support Role)
Operational Support Grade - HMP East Sutton Park (Prison Support Role)

Operational Support Grade - HMP East Sutton Park (Prison Support Role)

Kent Full-Time 20832 - 27840 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily prison operations, including security checks, managing deliveries, and monitoring CCTV.
  • Company: Join His Majesty’s Prison and Probation Service, making a real difference in the community.
  • Benefits: Enjoy 25 days annual leave, a Civil Service pension, and access to discounts and training opportunities.
  • Why this job: Make an impact while gaining valuable experience in a unique and supportive environment.
  • Qualifications: No qualifications needed; just bring good communication skills and a calm attitude under pressure.
  • Other info: Flexible shifts available, including weekends and nights, with potential career progression.

The predicted salary is between 20832 - 27840 £ per year.

Prison Support Role at HMP East Sutton

£27,840

His Majesty’s Prison and Probation Service. An extraordinary job. Done by someone like you.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds.

Someone like you

You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you. Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

An extraordinary job

In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally. The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What you can expect from us:

  • You’ll be given great training and opportunities for progression and development.
  • In addition to your base pay, you will receive:
  • Annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
  • 9 days bank, public and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Access to the generous Civil Service pension scheme
  • Season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

If this sounds like you, apply now.

Operational Support Grade - HMP East Sutton Park (Prison Support Role) employer: TMP MOJ OSG

At HMP East Sutton Park, we pride ourselves on being an exceptional employer that values teamwork and personal growth. Our supportive work culture fosters development through comprehensive training and clear pathways for career progression, including opportunities to transition into prison officer roles. With a competitive salary, generous leave entitlements, and a range of employee benefits, including access to a Civil Service pension scheme and retail discounts, joining our team means making a meaningful impact while enjoying a rewarding career in a unique environment.
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Contact Detail:

TMP MOJ OSG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Support Grade - HMP East Sutton Park (Prison Support Role)

✨Tip Number 1

Familiarise yourself with the daily operations of a prison. Understanding the environment and the various roles within it can help you demonstrate your enthusiasm and readiness for the Operational Support Grade position during any discussions.

✨Tip Number 2

Highlight your communication skills in conversations or interviews. Since this role requires good judgement and the ability to remain calm under pressure, sharing examples of how you've successfully navigated challenging situations can set you apart.

✨Tip Number 3

Be prepared to discuss your teamwork experience. This role is all about collaboration, so think of specific instances where you've worked effectively as part of a team, especially in fast-paced or demanding environments.

✨Tip Number 4

Show your flexibility regarding shift work. Since the OSG role involves various shifts, including weekends and nights, expressing your willingness to adapt to these requirements can demonstrate your commitment to the job.

We think you need these skills to ace Operational Support Grade - HMP East Sutton Park (Prison Support Role)

Good Communication Skills
Calm Under Pressure
Team Player
Judgement and Common Sense
Attention to Detail
Physical Fitness
Ability to Follow Procedures
Adaptability to Shift Work
Basic IT Skills
Problem-Solving Skills
Time Management
Observational Skills
Conflict Resolution Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operational Support Grade position. Highlight key skills such as communication, teamwork, and the ability to remain calm under pressure.

Tailor Your CV: Customise your CV to reflect relevant experiences and skills that align with the job. Emphasise any previous roles that required teamwork, communication, or physical tasks, as these are crucial for this position.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you would be a great fit. Mention your ability to handle varied tasks and your commitment to supporting the prison's operations.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are important in this role.

How to prepare for a job interview at TMP MOJ OSG

✨Show Your Communication Skills

As a key part of the role involves communication, be prepared to demonstrate your ability to convey information clearly and effectively. Think of examples where you've successfully communicated in challenging situations.

✨Stay Calm Under Pressure

The job can be fast-paced and may involve stressful situations. Be ready to discuss how you handle pressure and provide examples of times when you've remained calm and made sound decisions in difficult circumstances.

✨Emphasise Teamwork

This role requires being a great team player. Prepare to talk about your experiences working in teams, highlighting how you contribute to group success and support your colleagues.

✨Demonstrate Good Judgement

Good judgement is crucial in this position. Think of scenarios where you've had to make quick decisions and explain your thought process. This will show that you can be trusted to handle responsibilities effectively.

Operational Support Grade - HMP East Sutton Park (Prison Support Role)
TMP MOJ OSG
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  • Operational Support Grade - HMP East Sutton Park (Prison Support Role)

    Kent
    Full-Time
    20832 - 27840 £ / year (est.)

    Application deadline: 2027-06-27

  • T

    TMP MOJ OSG

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