At a Glance
- Tasks: Support business rates administration and client service delivery in a dynamic team.
- Company: Leading UK property consultancy focused on high-value assets.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting opportunities for training and career advancement.
- Why this job: Join a collaborative team and make a real impact in property finance.
- Qualifications: 2+ years in business rates or related fields with strong attention to detail.
The predicted salary is between 29700 - 36300 £ per year.
Location: London (Hybrid)
About the Firm
Our client is a UK property consultancy specialising in high‑value, complex assets across the property lifecycle. They bring clarity, creativity, and conviction to complex challenges, collaborating to create value rather than simply preserve it.
Role Overview
A requirement has arisen for a Rates Payment Officer to join the Rate Management Team in London. The role provides day‑to‑day support across business rates administration, client service delivery, billing authority liaison, liability management, and internal reporting.
Key Responsibilities
- Support delivery of monthly, quarterly, and annual KPIs, ensuring deadlines and service standards are met
- Process and review business rates and BID demands, recording liabilities, reliefs, and billing information accurately
- Liaise with billing authorities on liabilities, queries, disputes, and notices
- Maintain accurate databases, client records, and quality control systems
- Assist with funding requests, payment schedules, remittance information, refund tracking, and reconciliation exercises
- Undertake data cleansing, reconciliation, and reporting using Excel, Teams, and internal systems
- Provide guidance to junior colleagues on business rates processes and queries
- Contribute to team training, process improvement, and meetings
- Identify savings opportunities, compliance risks, and value‑add services for clients
- Attend occasional client site visits or meetings
Candidate Requirements
- Minimum 2 years' experience in business rates, local authority revenues, property administration, client accounting, or related property finance
- Understanding of business rates demands, billing authority processes, reliefs, exemptions, credits, and refunds
- Strong attention to detail with ability to review financial and property data accurately
- Confident communicator with clients, billing authorities, subcontractors, and colleagues
- Strong organisational skills with ability to manage competing deadlines
- Good working knowledge of Microsoft Excel, Outlook, Teams, and case management systems
- Proactive, collaborative, and client‑focused approach
Rates Payment Officer employer: TML Recruitment
Join a leading property consultancy in Manchester that values autonomy and professional growth. With a strong focus on collaboration, you will have the opportunity to manage a diverse portfolio while benefiting from a supportive work culture that encourages innovation and excellence. This role not only offers competitive remuneration but also the chance to develop your skills within a respected management team, making it an ideal environment for ambitious professionals seeking meaningful and rewarding employment.
