At a Glance
- Tasks: Support business rates administration and client service delivery in a dynamic team.
- Company: Forward-thinking UK property consultancy with a focus on high-value assets.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Exciting career development opportunities in a supportive environment.
- Why this job: Join a collaborative team and make a real impact in property finance.
- Qualifications: 2+ years in business rates or related fields, strong attention to detail.
The predicted salary is between 41850 - 51150 £ per year.
Location: London (Hybrid)
About the Firm
Our client is a UK property consultancy specialising in high-value, complex assets across the property lifecycle. They bring clarity, creativity, and conviction to complex challenges, collaborating to create value rather than simply preserve it.
Role Overview
A requirement has arisen for a Rates Payment Officer to join the Rate Management Team in London. The role provides day-to-day support across business rates administration, client service delivery, billing authority liaison, liability management, and internal reporting.
Key Responsibilities
- Support delivery of monthly, quarterly, and annual KPIs, ensuring deadlines and service standards are met
- Process and review business rates and BID demands, recording liabilities, reliefs, and billing information accurately
- Liaise with billing authorities on liabilities, queries, disputes, and notices
- Maintain accurate databases, client records, and quality control systems
- Assist with funding requests, payment schedules, remittance information, refund tracking, and reconciliation exercises
- Undertake data cleansing, reconciliation, and reporting using Excel, Teams, and internal systems
- Provide guidance to junior colleagues on business rates processes and queries
- Contribute to team training, process improvement, and meetings
- Identify savings opportunities, compliance risks, and value-add services for clients
- Attend occasional client site visits or meetings
Candidate Requirements
- Minimum 2 years’ experience in business rates, local authority revenues, property administration, client accounting, or related property finance
- Understanding of business rates demands, billing authority processes, reliefs, exemptions, credits, and refunds
- Strong attention to detail with ability to review financial and property data accurately
- Confident communicator with clients, billing authorities, subcontractors, and colleagues
- Strong organisational skills with ability to manage competing deadlines
- Good working knowledge of Microsoft Excel, Outlook, Teams, and case management systems
- Proactive, collaborative, and client-focused approach
Next Steps
If you are looking to join a forward-thinking consultancy and play a key role in their Rating division, apply today with your CV. TML Recruitment will be in touch to discuss this opportunity further.
Rates Payment Officer in London employer: TML Recruitment
Join a leading property consultancy in Manchester that values autonomy and professional growth. With a strong focus on collaboration, you will have the opportunity to manage a diverse portfolio while benefiting from a supportive work culture that encourages innovation and excellence. This role not only offers competitive remuneration but also the chance to develop your skills within a respected management team, making it an ideal environment for ambitious professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Rates Payment Officer in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like TML Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like TML Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit TML Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Rates Payment Officer in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Rates Payment Officer role at TML Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at TML Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where TML Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to TML Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at TML Recruitment.
