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For Companies At a Glance
- Tasks: Support clients with system integrations, troubleshooting, and onboarding processes.
- Company: tmGroup (UK) ltd. is a dynamic legal services provider focused on exceptional client experiences.
- Benefits: Enjoy full-time work with comprehensive training and opportunities for growth.
- Why this job: Make a real impact in a fast-paced environment while enhancing your technical skills.
- Qualifications: Strong technical aptitude, excellent communication, and a proactive approach are essential.
- Other info: Join a collaborative team where no two days are the same!
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Corporate Operations Advisor role at tmGroup (UK) ltd.
Location: Swindon/Hybrid
Package: £25,181 + full benefits package
At tmGroup, we make conveyancing technology and data simple. We provide tools and support that help property professionals work efficiently and deliver great service to clients.
We’re looking for a Corporate Operations Advisor to join our Corporate Account Team in Client Services. In this role, you’ll help set up new clients, configure our systems, and make sure everything runs smoothly behind the scenes. You’ll work closely with colleagues across Sales, Client Services, and IT, becoming a trusted point of contact for client technical queries and onboarding support.
What You’ll Do
- Help set up partner and clients on our systems
- Set up new clients, panel firms, and users so they can access our products without any issues
- Add pricing, document packs, and other settings making sure everything is accurate and ready to use
- Test system changes to make sure updates work the way they should
- Support clients during their first few months
- Share login details, help new users access their accounts, and guide them through using our systems
- Check in with new clients to make sure they\’re settling in well and getting the best possible customer experience
- Answer and resolve technical questions
- Handle questions about system access, order issues, or technical problems by phone or e-mail
- Help colleagues in client services troubleshoot more complex queries
- Keep our records and processes up to date
- Make sure all client details, pricing information, and registration paperwork are recorded correctly
- Update guidance documents so teams have clear, accurate information to follow
- Improve how we work
- Investigate problems with workflows or system issues to understand what went wrong and how to stop it happening again
- Spot trends in recurring issues and suggest improvements to processes or system features
About You
- Confident using online systems and enjoy solving technical problems (full systems training will be provided)
- Organised with strong attention to detail
- A good communicator who\’s comfortable helping both colleagues and clients
- Someone who enjoys working with different teams and balancing a variety of tasks
- Proactive – you don\’t just fix problems; you look for ways to prevent them
It\’s a Bonus If You Also Have
- Experience using case management or CRM systems
- Previous experience supporting client onboarding or training
- Knowledge of conveyancing across the property sector – helpful but not essential
About Us
tmGroup is a leading UK provider of property searches and technology for conveyancing professionals. With over 20 years’ experience and Private Equity–backed growth, we’re committed to making property transactions faster, easier, and more transparent.
We’re proud to be an equal opportunities employer and are committed to creating an inclusive and diverse workplace where everyone feels valued and supported. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender identity or expression, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
If you enjoy problem-solving, supporting clients, and keeping systems running smoothly, we’d love to hear from you. Apply today.
Seniority level
Entry level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Legal Services
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Corporate Operations Advisor employer: tmGroup (UK) ltd.
Contact Detail:
tmGroup (UK) ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Operations Advisor
✨Tip Number 1
Familiarise yourself with the specific systems and tools used in corporate operations. Research common software and platforms that tmGroup (UK) ltd. might utilise, as this will help you speak confidently about your technical aptitude during interviews.
✨Tip Number 2
Network with current or former employees of tmGroup (UK) ltd. on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when tailoring your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple tasks in a fast-paced environment. Highlighting your organisational skills and ability to troubleshoot effectively will resonate well with the hiring team.
✨Tip Number 4
Showcase your commitment to continuous improvement by thinking of ways you could enhance workflows or system functionality at tmGroup (UK) ltd. Presenting proactive ideas during your interview can set you apart from other candidates.
We think you need these skills to ace Corporate Operations Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Corporate Operations Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or projects where you demonstrated technical aptitude, problem-solving skills, and attention to detail. Use specific examples to illustrate your capabilities.
Showcase Communication Skills: Since excellent communication is essential for this role, ensure your application reflects your ability to convey information clearly. Consider including examples of how you've successfully collaborated with teams or supported clients in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of tmGroup (UK) ltd. Mention your enthusiasm for the role and how you can contribute to enhancing client experiences through your proactive approach and technical expertise.
How to prepare for a job interview at tmGroup (UK) ltd.
✨Showcase Your Technical Skills
As a Corporate Operations Advisor, you'll need strong technical aptitude. Be prepared to discuss your experience with system configurations and troubleshooting. Highlight specific examples where you've successfully resolved technical issues or improved workflows.
✨Demonstrate Attention to Detail
This role requires impeccable attention to detail. During the interview, provide examples of how you've managed multiple tasks while ensuring accuracy. Discuss any processes you've implemented to maintain high standards in your work.
✨Emphasise Communication and Collaboration
Excellent communication skills are essential for this position. Be ready to explain how you've effectively collaborated with clients and colleagues in the past. Share instances where your communication helped resolve issues or enhance client experiences.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about your approach to problem-solving. Prepare for situational questions that assess your ability to troubleshoot and find solutions. Think of specific challenges you've faced and how you overcame them, focusing on your proactive approach.
