At a Glance
- Tasks: Conduct quality assurance reviews and provide feedback to improve adviser practices.
- Company: TMG Direct Limited, dedicated to customer-first compliance and quality assurance.
- Benefits: Competitive salary, flexible working options, and ongoing professional development.
- Why this job: Make a real difference in customer outcomes and support advisers in compliance.
- Qualifications: Strong knowledge of FCA regulations and experience in compliance oversight.
- Other info: Join a supportive team and enjoy excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about raising the bar in compliance and quality assurance? Do you have an eye for detail, a solid understanding of FCA regulations, and experience in complaints oversight? If so, we’d love to hear from you.
At TMG Direct Limited, we’re committed to putting customers first and ensuring every piece of advice meets the highest regulatory standards. We’re looking for a Technical Compliance Specialist who can help us deliver on this promise.
💡 What you’ll do
- Conduct detailed quality assurance reviews of mortgage and protection advice files.
- Spot trends, recurring issues, and potential risks across adviser submissions.
- Provide constructive feedback to advisers, helping them improve their practices.
- Investigate complaint cases, analyse root causes, and support resolution.
- Work closely with the complaints team to ensure fair customer outcomes.
- Contribute to thematic reviews, compliance investigations, and training initiatives.
- Maintain accurate audit trails and strengthen our compliance oversight framework.
🎯 What we’re looking for
- Strong working knowledge of FCA regulations for mortgages, protection, and complaints (including DISP).
- Previous experience in compliance file checking, oversight, or complaints handling.
- Excellent communication skills – able to explain technical findings clearly.
- Proactive, detail-driven, and highly organised.
✨ What we offer
- A supportive and collaborative compliance team.
- Ongoing professional development and opportunities to grow.
- Competitive salary & benefits package.
- Flexible and hybrid working options.
This is a chance to play a pivotal role in protecting customers, supporting advisers, and ensuring complaints are resolved fairly and effectively. If you thrive in a role where detail matters and your input makes a real difference, we’d love to connect.
- 👉 Apply today and help us shape the future of compliant, customer-focused advice.
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Technical Compliance Specialist employer: TMG Mortgage Network
Contact Detail:
TMG Mortgage Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Compliance Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the compliance and quality assurance field. Attend industry events or webinars, and don’t be shy about connecting on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on FCA regulations and common compliance scenarios. We recommend practising your responses to potential questions about complaints oversight and quality assurance. The more confident you are, the better you'll shine!
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've identified trends or resolved issues in past roles. This will demonstrate your proactive approach and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s shape the future of compliant advice together!
We think you need these skills to ace Technical Compliance Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with FCA regulations and compliance. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about compliance and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Attention to Detail: As a Technical Compliance Specialist, detail is key! Make sure your application is free from typos and errors. A polished application shows us you take pride in your work and understand the importance of quality assurance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at TMG Mortgage Network
✨Know Your FCA Regulations
Make sure you brush up on your knowledge of FCA regulations, especially those related to mortgages and protection. Being able to discuss these confidently will show that you’re serious about compliance and understand the framework within which the company operates.
✨Prepare for Scenario Questions
Expect questions that ask you to demonstrate how you've handled compliance issues or complaints in the past. Think of specific examples where you identified trends or provided constructive feedback, as this will highlight your experience and problem-solving skills.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice explaining complex compliance concepts in simple terms. You might be asked to explain a technical finding during the interview, so being clear and concise will set you apart.
✨Demonstrate Your Organisational Skills
Being detail-driven and organised is crucial for a Technical Compliance Specialist. Prepare to discuss how you manage your workload, maintain audit trails, and ensure thoroughness in your reviews. This will reassure the interviewers that you can handle the responsibilities of the role effectively.