Student Support Administrator in Leicester
Student Support Administrator

Student Support Administrator in Leicester

Leicester Full-Time 23000 - 25000 £ / year (est.) No home office possible
Tmet

At a Glance

  • Tasks: Be the friendly first point of contact for students and assist with their daily needs.
  • Company: Join the supportive team at Brookvale Groby Learning Campus in Leicester.
  • Benefits: Enjoy professional development opportunities and a welcoming work environment.
  • Other info: Work term time with additional hours, ensuring a balanced schedule.
  • Why this job: Make a real difference in students' lives while gaining valuable administrative experience.
  • Qualifications: GCSE Maths and English, strong IT skills, and excellent communication abilities.

The predicted salary is between 23000 - 25000 £ per year.

At Brookvale Groby, we have a new position open for a Student Support Administrator to join a friendly administrative team, to provide a calm, welcoming, professional and efficient front-line reception service for students at BGLC.

Job overview: To be the first point of contact for students seeking assistance with day-to-day matters, including attendance, first aid, welfare needs and general enquiries.

Hours of work: 37 hours per week term time plus 3 weeks additional hours; 8.00am to 4.00pm Monday to Thursday and 8.00am to 3.30pm Friday.

Job requirements:

  • Minimum of a grade C in GCSE Maths and English
  • Ability to prioritise tasks on a day-to-day basis
  • Experience of using information management systems and strong IT skills
  • A high level of verbal and written communication standards
  • Proven ability to show reliability and to work to meet key deadlines
  • Previous first aid experience, preferably in an education setting

Why join us? As our Student Support Administrator, you’ll be able to take pride in ensuring a friendly and courteous port of call is available for any enquiries, contributing as a key part of a wider team to ensure daily administrative operations run smoothly. You’ll have access to training and professional development opportunities within this post, building on key skills to ensure you have a comprehensive and full working knowledge of administration.

Safeguarding Statement: The Mead Educational Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check with a check of the barred lists is required for all roles working with children. As part of our safer recruitment process and in line with Keeping Children Safe in Education (KCSIE) 2025, we will also carry out online searches for all shortlisted candidates, to help identify any issues or concerns that are publicly available online, checks on employment history, references, and eligibility to work in the UK. We are an equal opportunities employer.

Student Support Administrator in Leicester employer: Tmet

At Brookvale Groby Learning Campus, we pride ourselves on fostering a supportive and inclusive work environment where our Student Support Administrators play a vital role in enhancing student welfare and engagement. Located in Leicester, our team benefits from professional development opportunities, a collaborative culture, and the chance to make a meaningful impact in the lives of students during their educational journey. Join us to be part of a dedicated team that values your contributions and prioritises your growth.
Tmet

Contact Detail:

Tmet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support Administrator in Leicester

✨Tip Number 1

Make sure you research Brookvale Groby Learning Campus before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! As a Student Support Administrator, you'll be the first point of contact for students. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.

✨Tip Number 3

Don’t forget to highlight your IT skills during the interview. Mention any experience you have with information management systems, as this is crucial for the role. We want to see how tech-savvy you are!

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Brookvale Groby.

We think you need these skills to ace Student Support Administrator in Leicester

Verbal Communication Skills
Written Communication Skills
IT Skills
Information Management Systems
Task Prioritisation
Reliability
Deadline Management
First Aid Experience
Customer Service Skills
Teamwork
Administrative Skills
Welfare Support Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Student Support Administrator role. We want to see how you can contribute to our friendly team at Brookvale Groby!

Show Off Your Communication Skills: Since this role involves a lot of interaction with students, it's crucial to demonstrate your verbal and written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.

Highlight Relevant Experience: If you've got experience in administration or working in an educational setting, make sure to showcase it! We love seeing candidates who have a background that fits well with the responsibilities of the role.

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!

How to prepare for a job interview at Tmet

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like handling student enquiries and managing attendance records. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Communication Skills

As this role requires a high level of verbal and written communication, prepare examples that highlight your ability to communicate effectively. Think about times when you've successfully resolved issues or provided support to others, and be ready to share these during the interview.

✨Demonstrate Your IT Proficiency

Since strong IT skills are essential, brush up on any relevant information management systems you’ve used in the past. Be prepared to discuss your experience with these tools and how they can help streamline administrative processes at Brookvale Groby.

✨Emphasise Your Team Spirit

This position is all about being part of a friendly administrative team. Share examples of how you've worked collaboratively in previous roles, and express your eagerness to contribute positively to the team dynamic at Brookvale Groby.

Student Support Administrator in Leicester
Tmet
Location: Leicester

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