At a Glance
- Tasks: Provide advanced troubleshooting and technical support for hospitality systems.
- Company: Established IT services company in the UK with a focus on hospitality.
- Benefits: Salary of £30k to £33k, bonuses, and 25 days holiday per year.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: At least 2 years of experience and strong troubleshooting skills in Microsoft environments.
- Other info: Customer-focused role with opportunities for professional growth.
The predicted salary is between 30000 - 33000 £ per year.
A well-established IT services company in the UK is seeking a motivated 2nd Line Support Technician. Responsibilities include advanced troubleshooting and technical support across various systems for hospitality clients.
Successful candidates will have:
- At least 2 years of relevant experience
- Strong troubleshooting skills in Microsoft environments
- A customer-focused attitude
This full-time role offers a salary of £30k to £33k, plus bonuses and 25 days of holiday per year.
2nd Line IT Support Technician - Hospitality Systems in Christchurch employer: TMB Systems Limited
Contact Detail:
TMB Systems Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Technician - Hospitality Systems in Christchurch
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and IT sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your troubleshooting skills, especially in Microsoft environments. We want you to shine during the interview!
✨Tip Number 3
Show off your customer-focused attitude! Be ready to share examples of how you've gone above and beyond for clients in the past. It’s all about demonstrating that you care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 2nd Line IT Support Technician - Hospitality Systems in Christchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially in Microsoft environments. We want to see how your skills match the needs of our hospitality clients!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled tricky tech issues in the past. We love seeing a customer-focused attitude, so don’t forget to mention how you helped users along the way!
Keep It Professional Yet Personal: While we appreciate a friendly tone, make sure your application maintains a professional vibe. Let your personality shine through, but keep it relevant to the role and our company culture.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at TMB Systems Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Microsoft environments. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your expertise and confidence.
✨Customer Focus is Key
Since the role involves supporting hospitality clients, think about how you can demonstrate your customer-focused attitude. Prepare examples of how you've gone above and beyond for customers in previous roles.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or using online resources. This will help you get comfortable with common interview questions and refine your answers, especially those related to technical support and problem-solving.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This shows your interest in the company and the role. You might want to ask about the types of systems you'll be working with or how the team collaborates on troubleshooting issues.