Head Runner: Client Experience & Operations Lead in London

Head Runner: Client Experience & Operations Lead in London

London Full-Time 46350 - 56650 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional service for clients and production teams.
  • Company: Join Warner Bros. De Lane Lea, a leader in post-production.
  • Benefits: Be part of world-renowned productions in a creative environment.
  • Other info: Fast-paced role with opportunities for growth in a creative setting.
  • Why this job: Make an impact in the film industry while developing your leadership skills.
  • Qualifications: Experience in team leadership and operational support required.

The predicted salary is between 46350 - 56650 £ per year.

Warner Bros. De Lane Lea in Soho is seeking an experienced Lead Runner to oversee our Runner team and ensure an exceptional level of service for clients, talent and production teams. You will lead a dedicated team, balance people leadership with hands-on operational support in a fast-paced, creative setting, and play a key role in keeping facilities maintained to the highest standards. This onsite role offers a chance to contribute to world-renowned productions at a premier post-production.

Head Runner: Client Experience & Operations Lead in London employer: TM UK (Web)

Global in London’s Leicester Square is an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration. As a Junior Shooter & Video Editor, you will have the opportunity to grow your skills alongside talented professionals in the music and entertainment industry, while enjoying the dynamic atmosphere of one of the world's most iconic locations. With a focus on employee development and innovative projects, Global provides a rewarding environment for those passionate about social content creation.

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Contact Details:

TM UK (Web) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Runner: Client Experience & Operations Lead in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TM UK (Web). It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to TM UK (Web)

Don't be shy about reaching out to TM UK (Web) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head Runner: Client Experience & Operations Lead in London

Team Leadership
Client Service
Operational Support
Facilities Management
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TM UK (Web) and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at TM UK (Web)

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!