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- Tasks: Support Catalyst project teams and manage operational tasks for innovative projects.
- Company: Join TM Forum, a global leader in digital transformation and collaboration.
- Benefits: Flexible remote work, diverse team culture, and opportunities for international travel.
- Why this job: Be part of a dynamic team driving innovation in the connectivity ecosystem.
- Qualifications: Bachelor's degree or equivalent experience, with strong organisational and communication skills.
- Other info: Exciting career growth in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
TM Forum is a global association of over 850-member companies that generate US$2 trillion in revenue and serves five billion customers across 180 countries. We drive collaboration and collective problem-solving to maximize the business success of communication and digital service providers and their ecosystem of suppliers around the world.
The TM Forum Catalyst Operations Coordinator provides essential support to the Catalyst Operations managers and the broader Catalyst program. This role is crucial for ensuring the smooth execution of the Catalyst cycle, handling administrative tasks, facilitating communication, and contributing to the overall success of the program. The ideal candidate is highly organized, detail-oriented, with excellent communication skills, a proactive attitude, and a passion for supporting innovation.
Responsibilities- Provide operational support to Catalyst project teams (70+ submissions, 50+ final projects, 200+ companies, 1000+ members annually)
- Oversee, manage, and delegate tasks from the shared team mailbox
- Manage CRM system processes and data entry through all stages of the Catalyst cycle (Experience in JIRA and Salesforce preferred)
- Communicate and reinforce timelines and deadlines to keep teams on schedule
- Coordinate with other departments to ensure alignment through clear communication
- Execute and support catalyst activities at live events, including oversight of stage presentations
- Oversee operational communications for the Catalyst team, including weekly check-ins, reminders, cycle deliverables, and timeline updates
- Address administrative needs across all operational functions, providing solutions and support as necessary
- Serve as a central point of contact for internal and external inquiries, ensuring timely and professional communication
- Identify opportunities to improve Catalyst program operational processes and suggest solutions to enhance efficiency
- Bachelor's degree in business, events or related discipline or equivalent relevant experience
- At least 1 year of prior experience in event planning / project management / operations
- Highly organized with the ability to manage priorities and deadlines
- Energetic, proactive attitude; willing to roll up your sleeves
- Calm, composed, and professional under pressure; able to maintain effective relationships with staff, attendees, exhibitors, and sponsors
- Strong communication and interpersonal skills; able to work with diverse stakeholders
- Passion to have a career in operations
- Ability to work independently in a remote setting and contribute effectively within a team
- Willingness to travel (international and domestic), including weekend travel, approximately 15%
- Proficiency in Word, Excel, and PowerPoint; Salesforce and Jira experience a plus
TM Forum is an Equal Opportunity Employer that does not discriminate on the basis of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable laws.
This is a full-time, remote-working position, but some international travel may be required with flexible hours to accommodate team calls in different time zones. Our people are unique and many staff work flexibly in different ways. Please discuss the flexibility you need at interview.
Catalysts Operations Coordinator employer: TM Forum
Contact Detail:
TM Forum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catalysts Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know what TM Forum stands for and how we can contribute to their mission. Tailor our answers to show how our skills align with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. We can also record ourselves to see how we come across and improve our delivery.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can set us apart from other candidates. Let’s express our appreciation and reiterate our enthusiasm for the role.
We think you need these skills to ace Catalysts Operations Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Catalysts Operations Coordinator role. Highlight your relevant experience in event planning or project management, and show us how your skills align with our needs at TM Forum.
Show Off Your Organisational Skills: We love a candidate who can juggle multiple tasks! In your application, give us examples of how you've managed priorities and deadlines in past roles. This will help us see your potential to thrive in our fast-paced environment.
Communicate Clearly: Strong communication is key for this role. Use your application to demonstrate your ability to convey information effectively. Whether it’s through your writing style or how you structure your CV, make sure we can easily understand your message.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at TM Forum
✨Know Your Stuff
Before the interview, dive deep into TM Forum's mission and the Catalyst programme. Familiarise yourself with their recent projects and how they support digital transformation. This will not only show your enthusiasm but also help you connect your skills to their needs.
✨Show Off Your Organisational Skills
As a Catalysts Operations Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your ability to keep things on track, especially under pressure.
✨Communicate Clearly
Strong communication is crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your interpersonal skills.
✨Be Proactive and Solution-Oriented
TM Forum values a proactive attitude. Think of instances where you identified problems and proposed solutions in your previous roles. Share these stories to illustrate your initiative and commitment to improving processes.
