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For Companies At a Glance
- Tasks: Drive membership sales and renewals while engaging with clients across Eastern Europe.
- Company: Join TM Forum, a leading association in the telecoms industry with global reach.
- Benefits: Full-time role with opportunities for growth and a diverse work environment.
- Why this job: Be part of a dynamic team transforming the telecom sector and making a real impact.
- Qualifications: Experience in telecoms and account management is essential; familiarity with Eastern European markets is a plus.
- Other info: Embrace a culture of diversity and inclusion while working with a global team.
The predicted salary is between 36000 - 60000 £ per year.
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About TM ForumThe TM Forum is an association of over 850+ member companies, spanning 180 countries. Our members collaborate to solve industry-wide challenges, deploy new services, and accelerate change. We help communications service providers (CSPs) and their suppliers digitally transform and thrive by providing an open, collaborative environment and practical support to transform business operations, IT systems, and ecosystems. Learn more at www.tmforum.org.
Membership Engagement Manager – Europe
Location: UK/Europe
Responsibilities
- Meet or exceed the revenue targets for sales of new memberships, existing member renewals, and support the sales of TM Forum services and programs (training, coaching, tools, conformance, certifications, etc.).
- Primary focus on Eastern European markets, with select account responsibilities extending beyond the region. Support the Global Sponsorship & Exhibition Sales Team and Research & Media Sales Team to unlock opportunities in Eastern European regional accounts.
- Build a strong pipeline of qualified prospects.
- Manage renewal and engagement across named members. Responsible for all Salesforce processes and report management.
- Broaden and deepen relationships with existing members through effective communications including in-person meetings, calls, and well-selected marketing collateral.
- Raise the profile of the TM Forum through active participation in relevant 3rd party industry conferences and other trade associations.
- Work closely with regional teams & Engagement Managers where needed.
- Collaborate with Program Management, Marketing and Sales Enablement to ensure the voice of the customer is reflected in value propositions, marketing positioning and collateral.
- Create and maintain accurate records of opportunities to improve forecast accuracy for revenues.
- Build knowledge of the industry to become a trusted advisor.
- Stay abreast of industry trends that present new challenges to members and opportunities for TM Forum.
Experience And Requirements
- Working experience in the telecoms industry (essential).
- Previous account management and sales experience (essential).
- Familiarity with the digital economy; telecom sector experience is advantageous. Exposure to Eastern European markets is beneficial.
- Results oriented, structured, with urgency and ability to close deals.
- Customer-focused, able to understand customer needs and develop solutions for members.
- Excellent working knowledge of Microsoft Word, Excel and PowerPoint.
- Computer skills and ability to use in-house support and reporting tools.
- Ability to learn quickly and work with colleagues across multiple time zones and cultures.
- Strong interpersonal, communication and organizational skills.
- Strong sales process with knowledge of Salesforce.
- Self-disciplined, able to work independently with high productivity.
- Ability to learn sales planning and the uses of sales tools including Salesforce, PowerBI and data reporting tools.
Diversity & Inclusion at TM Forum
TM Forum is an Equal Opportunity Employer that does not discriminate on the basis of race, creed, color, religion, national origin, age, disability, sex, or any other characteristic protected by applicable laws.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales, Management, and Project Management
Industries
- Telecommunications
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Account Manager - Europe employer: TM Forum
Contact Detail:
TM Forum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Europe
✨Tip Number 1
Network like a pro! Attend industry events and conferences where you can meet potential employers and other professionals in the telecoms sector. Don’t be shy – introduce yourself and chat about your experience; it’s all about making connections!
✨Tip Number 2
Leverage social media to showcase your expertise. Share insights on platforms like LinkedIn, especially about trends in the telecoms industry. This not only highlights your knowledge but also attracts attention from recruiters looking for someone just like you!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand TM Forum's mission and how you can contribute to their goals. Tailor your responses to show how your skills align with their needs – this will set you apart from the competition!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get your application in and let’s make things happen!
We think you need these skills to ace Account Manager - Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in the telecoms industry and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the telecom sector and how your skills align with our mission at TM Forum. Keep it engaging and personal!
Showcase Your Skills: Don’t forget to mention your proficiency with tools like Salesforce and your ability to work across different cultures. We love candidates who can demonstrate their tech-savviness and interpersonal skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TM Forum
✨Know Your Stuff
Make sure you brush up on the telecoms industry, especially focusing on Eastern European markets. Familiarise yourself with TM Forum's role and how they support digital transformation. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous account management and sales experiences. Have specific examples ready that demonstrate your ability to meet revenue targets and close deals. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Customer-Centric
Highlight your understanding of customer needs and how you've developed solutions in the past. Think of instances where you’ve successfully engaged with clients or members, as this aligns perfectly with the role’s focus on relationship building.
✨Get Tech-Savvy
Familiarise yourself with Salesforce and any other tools mentioned in the job description, like PowerBI. Being able to discuss your experience with these tools will demonstrate your readiness to hit the ground running and manage reports effectively.
