TLT LLP is seeking a Senior Customer Contact Advisor to join our team in Manchester on a full-time permanent basis. You will be the first point of contact for customers dealing with sensitive situations, providing empathetic support and guiding them through their financial responsibilities.
This role involves managing inbound and outbound communications, ensuring adherence to regulatory standards, and helping customers navigate their options during challenging times.
We offer competitive salary and extensive benefits including 25 days holiday and private medical insurance.
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