At a Glance
- Tasks: Design and deliver impactful training for Microsoft Dynamics 365 ERP implementation across multiple UK offices.
- Company: Join a leading firm driving transformation in the legal sector with a collaborative culture.
- Benefits: Gain valuable experience, develop your skills, and work in a dynamic environment for 12 months.
- Other info: Opportunity to engage with senior stakeholders and enhance your professional network.
- Why this job: Be part of a major transformation programme and make a real difference for over 1,800 users.
- Qualifications: Experience in change training, preferably with Microsoft Dynamics 365 ERP systems.
The predicted salary is between 40000 - 50000 £ per year.
Based in our Bristol office, this role will play a key role in delivering Project Nova, a large-scale Microsoft Dynamics 365 ERP implementation across the firms 7 UK offices, impacting over 1,800 users. This role is being offered on a full time, fixed term basis of 12 months. Working under the guidance of the Change Lead, the Change Trainer will be responsible for designing and delivering high-impact, role-specific training to support the successful adoption of new ERP-driven processes and ways of working.
This is a critical role within a major transformation programme, requiring strong stakeholder engagement, experience in enterprise systems (ideally Microsoft Dynamics 365), and the ability to operate effectively at scale across multiple business areas.
Key Responsibilities- Build strong relationships with senior stakeholders, SMEs, and project teams across all UK sites to establish credibility and trust within a large transformation programme.
- Partner with change leads, functional SME's and implementation partners to develop a deep understanding of Microsoft Dynamics 365 ERP processes, identifying training impacts across Finance, Operations, Risk and other business functions.
- Conduct detailed training needs analysis (TNA) and skillset assessments across all users, identifying gaps and defining targeted learning strategies.
- Design, develop, and deliver role-based, process-driven training (both virtual and in-person), including:
- System training for Microsoft Dynamics 365
- End-to-end business process training
- User guides, simulations, and digital learning content
- Create engaging learning assets using tools such as Adobe Captivate, Microsoft Office, and other digital learning platforms, ensuring accessibility and scalability.
- Support business readiness activities, including:
- User acceptance preparation
- Go-live readiness
- Deliver training across all phases of the project lifecycle, including onsite delivery at our UK offices during key milestones.
- Work collaboratively with Transformation & Operations, IT, and Business teams to ensure training aligns with the wider change portfolio and communication strategy.
- Maintain training records and contribute to reporting on change readiness, adoption, and training effectiveness.
- Identify and escalate risks relating to training, adoption, and user readiness, proposing mitigation strategies.
- Ensure all training materials align with the firm’s values, tone of voice, and professional standards.
- Act as a role model for high-quality training delivery, aligned to the firm’s Operational Change Playbook.
- Proven experience in a change training or learning role within large-scale transformation programmes.
- Experience delivering training for ERP systems, with strong preference for Microsoft Dynamics 365.
- Experience supporting complex, multi-site, cross-functional implementations with large user populations.
- Strong understanding of end-to-end business processes, not just system navigation.
- Ability to engage and influence stakeholders at all levels, including senior leadership.
- Skilled facilitator, able to adapt delivery style to different audiences and maintain engagement.
- Strong experience in developing content across a range of formats, including classroom, virtual, e-learning, and video.
- Experience with learning tools such as Adobe Captivate, LMS platforms, and Microsoft Office suite.
- Excellent communication skills, with the ability to translate complex ERP concepts into clear, user-friendly training.
- Strong organisational skills, with the ability to manage multiple workstreams within a fast-paced programme.
- Strategic thinker with the ability to understand the wider transformation context and business impact.
- Commercial awareness and understanding of organisational change impacts.
- Experience working on legal sector transformations or within professional services environments.
- Prior involvement in Microsoft Dynamics 365 ERP implementations (Finance).
- Experience supporting large-scale change adoption and behavioural change initiatives.
- Resilient and adaptable in a fast-paced transformation environment
- Proactive and solution-oriented
- Collaborative and relationship-driven
- Passionate about delivering high-quality learning experiences
Dynamics 365 ERP Change Trainer (12-month) employer: TLT LLP
As a Dynamics 365 ERP Change Trainer based in our vibrant Bristol office, you will be part of a transformative journey that impacts over 1,800 users across the UK. We pride ourselves on fostering a collaborative work culture that values professional growth, offering extensive training and development opportunities to enhance your skills in a dynamic environment. Join us to make a meaningful impact while enjoying the unique advantages of working in a supportive team dedicated to excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 ERP Change Trainer (12-month)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those who are already working with Microsoft Dynamics 365. Attend events, webinars, or even local meetups to make those valuable connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials or any projects you've worked on related to ERP systems. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for the role. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
Prepare for interviews by practising common questions related to change training and ERP systems. Think about how you can demonstrate your experience with Microsoft Dynamics 365 and your ability to engage stakeholders. Confidence is key, so get ready to shine!
We think you need these skills to ace Dynamics 365 ERP Change Trainer (12-month)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Microsoft Dynamics 365 and change training. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your ability to build relationships with senior stakeholders and project teams. We’re looking for someone who can establish credibility and trust, so share examples of how you've successfully engaged with different audiences in the past.
Highlight Your Training Experience:Since this role is all about delivering high-impact training, make sure to detail your experience in designing and delivering training programmes. We want to know about the formats you’ve used and how you’ve adapted your style to keep learners engaged.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at TLT LLP
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 ERP. Understand its key features and how it impacts various business functions like Finance and Operations. Being able to discuss specific processes and how they relate to the role will show that you're not just familiar with the system, but that you can also train others effectively.
✨Engage with Stakeholders
Since this role involves building relationships with senior stakeholders, practice how you would approach these conversations. Think about how you can establish credibility and trust. Prepare examples of how you've successfully engaged with stakeholders in the past, especially in a training or change management context.
✨Showcase Your Training Skills
Be ready to demonstrate your training delivery style. You might be asked to present a mini-training session or explain how you would design a training programme. Use this opportunity to highlight your adaptability and how you tailor your approach to different audiences, whether it's virtual or in-person.
✨Prepare for Change Management Questions
Expect questions around change management and user adoption strategies. Think about your experience with training needs analysis and how you've identified gaps in skills before. Be prepared to discuss how you would support users through the transition and ensure they are ready for go-live.
