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- Tasks: Manage credit control tasks, communicate with clients, and resolve payment issues.
- Company: Award-winning law firm with a collaborative and inclusive culture.
- Benefits: Competitive salary, flexible working, 25-30 days holiday, and private medical insurance.
- Why this job: Join a dynamic team and make a real impact in credit control for high-profile clients.
- Qualifications: Experience in credit control, excellent communication, and relationship-building skills.
- Other info: Opportunities for career growth in a supportive and innovative environment.
The predicted salary is between 28800 - 43200 £ per year.
As a Credit Control Assistant your day-to-day remit includes:
- Managing own workload which will cross legal groups and clients.
- Managing Credit Control mailbox being the first point of call for general enquiries.
- Use email, letters, and telephone to contact debtors and ensure payment of outstanding invoices to reduce debtor days.
- Keep a record of all communication with the client on the credit control software, which is important when there are payment problems and the account becomes legal; these records are needed for court proceedings.
- Investigate and resolve all queries relating to non-payment of invoices.
- Send copy invoices, credit notes, and liaise internally to progress any problems that are being handled in any other department.
- Reconcile accounts if requested.
- Report to management on outstanding issues and inform them early of potential debtor\’s problems.
- Manage relationships with clients to reduce exposure and potential bad debt.
- You will have previous experience of working in credit control.
- Have regular meetings with the solicitors/teams assigned.
- We are looking for someone who is self‑driven, organised and an excellent communicator. The post holder will need the ability to build strong relationships with both our clients and the internal team.
- This position would suit an individual who is driven by results and is target‑driven.
- A polite but tenacious telephone manner along with a calm, confident manner to handle potentially uncomfortable conversations.
- Excellent communication, negotiation, influencing skills and eye for detail.
- Ability to multitask and prioritise your workload.
We work with high‑profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US.
TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards – having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022.
Our purpose is to protect, prepare and progress our clients for what comes next and it\’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.
We value our employees highly and we want you to feel valued. You\’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based on length of service) and private medical insurance. At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We\’re happy to talk about how flexible working can work for you and this role.
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Credit Control Assistant employer: TLT LLP
Contact Detail:
TLT LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Credit Control Assistant role. Highlight your experience, communication skills, and ability to manage relationships with clients confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a better chance of standing out in the crowd.
We think you need these skills to ace Credit Control Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Assistant role. Highlight your previous experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your communication skills and ability to manage relationships, as these are key for us at TLT.
Showcase Your Organisational Skills: In your application, give examples of how you've managed your workload effectively in the past. We love self-driven individuals who can multitask and prioritise, so let us know how you do it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TLT LLP
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of credit control. Brush up on your knowledge about managing invoices, handling debtor communications, and resolving payment queries. This will show that you're not just interested in the role but also have the expertise to excel in it.
✨Showcase Your Communication Skills
Since this role requires excellent communication, be prepared to demonstrate your skills during the interview. Practice how you would handle difficult conversations with clients or colleagues. Use examples from your past experiences to illustrate your ability to negotiate and influence effectively.
✨Be Organised and Self-Driven
Highlight your organisational skills by discussing how you manage your workload and prioritise tasks. Share specific strategies you use to stay on top of your responsibilities, especially when dealing with multiple clients or issues at once. This will resonate well with the interviewers looking for a self-driven candidate.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask questions about their experiences and the company culture. This not only shows your interest in the firm but also reflects your ability to build strong relationships, which is crucial for the Credit Control Assistant role.
