TLT LLP in the United Kingdom is seeking an IT Service Desk Analyst to act as the frontline for client and partner support across the firm. You will handle inbound calls, log incidents, and ensure complete lifecycle updates while upholding service standards.
Working within an ISO27001-certified environment and ITIL-based processes, you will contribute to meeting KPI/SLA targets and collaborating with colleagues across the firm.
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Hybrid IT Service Desk Analyst | Customer-Focused Support in Bristol employer: TLT LLP
TLT is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model with flexible hours to accommodate work-life balance. Our supportive culture fosters collaboration and innovation, ensuring that every team member has the opportunity to develop their skills while contributing to high-quality client service in a dynamic legal environment.
