At a Glance
- Tasks: Investigate claims, support customer complaints, and assist solicitors with trial preparations.
- Company: Join TLT, a leading provider of legal services in the financial sector.
- Benefits: Highly competitive daily rate and valuable experience in a dynamic environment.
- Other info: Opportunity to work with top financial institutions and develop your legal career.
- Why this job: Make an impact in financial disputes while gaining hands-on legal experience.
- Qualifications: Experience in complaints handling and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for Contract Paralegals to join our Financial Services Disputes (FSD) team in Bristol, although the role will require office attendance to any of our TLT office locations on an ad hoc basis. The assignment is expected to last 3 - 6 months and will be engaged on a highly competitive daily rate, commensurate with experience, via Umbrella Company.
Our FSD team are one of the largest providers of legal services to the financial services sector in the UK, with over 300 dedicated financial services lawyers across our UK network of offices. Our relationships within the sector include many of the UK's largest clearing banks, building societies, international banks, specialist lenders, merchant services and payment gateway providers.
Your Role
- Investigating and analysing claims, preparing draft advices.
- Supporting the handling of customer complaints, including investigating issues, reviewing relevant documentation and preparing clear, accurate responses in line with regulatory requirements and internal procedures.
- Assisting solicitors with preparing trial bundles.
- Instructing experts and carrying out initial review of expert reports.
- Drafting correspondence.
- Reviewing discovery documents received from other parties.
- Managing key dates.
- Assisting with recording, reporting on and analysing Management Information.
- Assisting with billing.
Your Skills and Experience
- Experience of complaints handling, ideally within financial services, including the ability to investigate, assess and respond to customer complaints in line with regulatory requirements and internal procedures.
- Excellent communication skills (both oral and written).
- Accuracy, good organisational skills and flexibility.
- Good knowledge of Word and Outlook is required and experience in Excel, PowerPoint, Interwoven would be beneficial.
- Desirable, but not essential, are proficient Excel skills (with basic and vlookup formulas, pivot tables, pivot charts & managing large spreadsheets) and the ability to export data to other spreadsheets and charts efficiently, whilst also being able to put together easy-to-read analysis.
Your Team
TLT has one of the largest dedicated Financial Services Disputes practices in the UK, with partner led teams in all jurisdictions. We act for a range of financial institutions including large UK banks, international banks, challenger banks and fintechs, giving commercial and practical advice to resolve disputes. We advise across the whole spectrum of contentious issues associated with commercial, business and consumer finance, including dispute resolution, pre-litigation management and Alternative Dispute Resolution.
Contract Paralegal - Financial Disputes in Bristol employer: TLT LLP
At TLT, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Financial Services Disputes team in Bristol. With a strong commitment to employee growth, we provide opportunities for professional development and competitive remuneration, ensuring that our paralegals are well-supported in their roles. Join us to be part of a leading legal service provider where your contributions will make a meaningful impact in the financial services sector.
