People Operations Specialist
Location: Manchester
Contract: Full Time/Permanent
Working Pattern: Hybrid (2 Days Per Week Onsite)
Are you an experienced HR professional who enjoys being at the heart of the employee experience?
We are looking for a People Operations Specialist to join our team and play a key role in delivering a proactive, people-focused HR service across the organisation.
This is a fantastic opportunity for someone who enjoys working across a broad range of HR activities; from employee relations and payroll to learning & development, engagement and people analytics.
Responsibilities
As our People Operations Specialist, you will:
- Provide first-line HR advice and guidance to managers and employees on policies, procedures and UK employment legislation.
- Support employee relations cases, including absence management, disciplinary, grievance, performance and probation processes.
- Coordinate learning and development activities, helping identify training needs and supporting employee development initiatives.
- Support employee engagement, wellbeing initiatives and internal people communications.
- Act as the primary backup for payroll, ensuring employee changes, benefits, leave, overtime and payroll information are processed accurately.
- Maintain accurate employee records and HR systems, ensuring data integrity and GDPR compliance.
- Produce HR reports and analyse people metrics, including recruitment, turnover, absence and training data.
- Build strong relationships with managers, employees and other stakeholders, providing a professional and responsive HR service.
- Identify opportunities to improve HR processes and contribute to wider People projects.
- Provide guidance and mentoring to colleagues, encouraging best practice and collaborative working.
- Support organisational change initiatives, including TUPE transfers where required.
- Take on other People-related responsibilities and projects as required.
Who you are?
You’ll ideally have:
- CIPD Level 5 Associate Diploma in People Management or equivalent.
- Proven experience in a People Operations, HR Advisor or HR Generalist role.
- Strong working knowledge of UK employment law and HR best practice .
- Experience supporting TUPE transfers and organisational change .
- Experience with payroll processes and HR administration .
- Excellent communication, organisation and stakeholder management skills.
- Strong IT skills, including Microsoft Office and experience using HR information systems.
Experience working in a multi-site or international organisation would be advantageous.
Additional language skills would also be desirable.
You’ll be someone who…
- Is highly organised and able to manage competing priorities.
- Builds strong relationships and communicates confidently with people at all levels.
- Takes a proactive, positive and solution-focused approach.
- Thrives in a fast-paced environment.
- Demonstrates a high level of integrity, professionalism and confidentiality.
- Is collaborative, adaptable and genuinely focused on providing an excellent internal customer experience.
- Lives our values of Integrity, Respect, Professionalism, Innovation and Commitment .
Why join us?
This is an opportunity to make a real impact across the employee lifecycle while working as part of a collaborative People team.
If you’re a commercially minded HR professional who enjoys variety, solving problems and helping both employees and managers succeed, we’d love to hear from you.
At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.
Please note that all successful applicants will be required to undergo an enhanced level
Criminal Record disclosure.
Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact!
Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK.
All successful applicants will need to apply for and pass a Criminal Record disclosure -
enhanced level.
Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.
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