At a Glance
- Tasks: Execute technical deployments and maintain IT infrastructure across various sites.
- Company: Join TLScontact, a dynamic company with a focus on international projects.
- Benefits: Enjoy travel opportunities, professional growth, and a collaborative team environment.
- Other info: Inclusive workplace celebrating diversity and equal opportunities.
- Why this job: Make an impact while working with diverse technologies in a multicultural setting.
- Qualifications: Bachelor’s degree in Computer Science and 2+ years of IT systems engineering experience.
The predicted salary is between 35000 - 45000 £ per year.
Are you a hands-on IT professional who thrives in dynamic, fast-paced environments? We’re looking for a Field Operations Engineer to join our team and play a key role in delivering reliable, high-quality technical infrastructure across our sites.
About the Role
As a Field Operations Engineer, you’ll be responsible for executing technical deployments, maintaining IT infrastructure, and providing on-site support for end-user systems. You’ll collaborate with cross-functional teams to ensure seamless operations across visa application centres and other locations. This role involves both technical expertise and field-based work, including travel where required.
What You’ll Be Doing
- Technical Deployment
- Deliver on-site IT setups and support activities
- Perform racking, cabling, and installation of servers, switches, and equipment
- Work closely with network engineers on configuration and deployment
- Supervise contractors and ensure quality delivery
- Travel locally and internationally as needed
- Maintenance & Support
- Maintain OS installations, applications, and security updates
- Monitor infrastructure (cooling systems, UPS, PDUs) to prevent downtime
- Troubleshoot and optimise IT systems and equipment
- Support printers, scanners, biometric devices, and kiosks
- Surveillance & Endpoint Management
- Manage surveillance systems (e.g., QVR Pro, access control)
- Oversee user accounts, devices, and compliance
- Ensure endpoints are secure and regularly updated
- Procurement & Asset Management
- Coordinate procurement of IT equipment
- Maintain accurate asset inventory and records
- Collaborate with procurement teams for cost-effective sourcing
- Additional Responsibilities
- Work with vendors for maintenance and service contracts
- Support audits and resolve findings
- Escalate incidents and ensure timely resolution
- Bachelor’s degree in Computer Science or equivalent
- 2+ years’ experience in IT systems engineering
- Hands-on experience with deployments, cabling, and hardware setup
- Strong knowledge of: Routers & switches, Microsoft Active Directory
- Familiarity with: Linux (RHEL/Debian), Windows Servers, PowerShell, Bash, MacOS
- Strong problem-solving and analytical skills
- Excellent communication and teamwork abilities
- Comfortable working in international, multicultural environments
- English proficiency (B2 level or above)
- Work on impactful international projects
- Be part of a collaborative and multicultural team
- Gain exposure to diverse technologies and environments
- Opportunities for travel and professional growth
What We’re Looking For
Why Join Us?
Interested? Apply now or reach out directly to learn more about this opportunity!
At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.
Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure. Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK. Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.
IT Field Operations Engineer employer: TLScontact
TLScontact is an exceptional employer that prioritises employee growth and development within a dynamic cloud-focused environment. With a strong commitment to inclusivity and diversity, the company fosters a collaborative work culture where innovative ideas are encouraged, and employees can thrive in their roles. Joining TLScontact means being part of a supportive team that values your contributions and offers opportunities for continuous learning and advancement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Operations Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TLScontact values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TLScontact might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TLScontact!
✨Direct Apply to TLScontact
Let's not forget to apply directly through the TLScontact website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Operations Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TLScontact.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TLScontact. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TLScontact
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
