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- Tasks: Execute technical deployments and maintain IT infrastructure across various sites.
- Company: Join TLScontact, a dynamic company with a focus on international projects.
- Benefits: Enjoy travel opportunities, professional growth, and a collaborative team environment.
- Other info: Inclusive workplace celebrating diversity and equal opportunities.
- Why this job: Make an impact while working with diverse technologies in a multicultural setting.
- Qualifications: Bachelor’s degree in Computer Science and 2+ years of IT systems engineering experience.
The predicted salary is between 35000 - 45000 £ per year.
Are you a hands-on IT professional who thrives in dynamic, fast-paced environments? We’re looking for a Field Operations Engineer to join our team and play a key role in delivering reliable, high-quality technical infrastructure across our sites.
About the Role
As a Field Operations Engineer, you’ll be responsible for executing technical deployments, maintaining IT infrastructure, and providing on-site support for end-user systems. You’ll collaborate with cross-functional teams to ensure seamless operations across visa application centres and other locations. This role involves both technical expertise and field-based work, including travel where required.
What You’ll Be Doing
- Technical Deployment
- Deliver on-site IT setups and support activities
- Perform racking, cabling, and installation of servers, switches, and equipment
- Work closely with network engineers on configuration and deployment
- Supervise contractors and ensure quality delivery
- Travel locally and internationally as needed
- Maintain OS installations, applications, and security updates
- Monitor infrastructure (cooling systems, UPS, PDUs) to prevent downtime
- Troubleshoot and optimise IT systems and equipment
- Support printers, scanners, biometric devices, and kiosks
- Manage surveillance systems (e.g., QVR Pro, access control)
- Oversee user accounts, devices, and compliance
- Ensure endpoints are secure and regularly updated
- Coordinate procurement of IT equipment
- Maintain accurate asset inventory and records
- Collaborate with procurement teams for cost-effective sourcing
- Work with vendors for maintenance and service contracts
- Support audits and resolve findings
- Escalate incidents and ensure timely resolution
What We’re Looking For
- Bachelor’s degree in Computer Science or equivalent
- 2+ years’ experience in IT systems engineering
- Hands-on experience with deployments, cabling, and hardware setup
- Strong knowledge of: Routers & switches, Microsoft Active Directory
- Familiarity with: Linux (RHEL/Debian), Windows Servers, PowerShell, Bash, MacOS
- Strong problem-solving and analytical skills
- Excellent communication and teamwork abilities
- Comfortable working in international, multicultural environments
- English proficiency (B2 level or above)
Why Join Us?
- Work on impactful international projects
- Be part of a collaborative and multicultural team
- Gain exposure to diverse technologies and environments
- Opportunities for travel and professional growth
Interested? Apply now or reach out directly to learn more about this opportunity!
At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.
Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure. Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK. Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.
IT Field Operations Engineer employer: TLScontact
Contact Detail:
TLScontact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field Operations Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or gigs that allow you to showcase your technical skills. This not only boosts your experience but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and problem-solving skills. Be ready to tackle practical scenarios they might throw at you, especially around deployments and troubleshooting.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace IT Field Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on IT experience and technical skills relevant to the Field Operations Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your deployments and troubleshooting expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining us at StudySmarter and how your experience makes you a perfect fit for the dynamic environment we offer. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled challenges in IT systems or infrastructure. We love seeing how you approach problems and come up with solutions, especially in fast-paced settings like ours.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TLScontact
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around routers, switches, and server setups. Be ready to discuss your hands-on experience with deployments and troubleshooting, as this role demands a solid understanding of IT infrastructure.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you optimised systems or resolved issues under pressure. This will demonstrate your analytical skills and ability to thrive in dynamic environments.
✨Communicate Clearly and Confidently
Since you'll be collaborating with cross-functional teams, practice articulating your thoughts clearly. Use straightforward language to explain complex concepts, and don’t hesitate to ask clarifying questions if needed. Good communication is key!
✨Be Ready for Travel Discussions
As this role involves travel, be prepared to discuss your flexibility and willingness to go where the job takes you. Highlight any previous experiences you have with international work or multicultural environments to show you're comfortable adapting to new settings.