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For Companies At a Glance
- Tasks: Execute technical deployments and maintain IT infrastructure while providing on-site support.
- Company: Join TLScontact, a diverse and inclusive tech company with global impact.
- Benefits: Competitive salary, travel opportunities, and professional growth in a multicultural environment.
- Why this job: Work on impactful international projects and collaborate with a dynamic team.
- Qualifications: Bachelor’s degree in Computer Science and 2+ years of IT systems engineering experience.
- Other info: Enjoy hands-on work with cutting-edge technologies and diverse environments.
The predicted salary is between 35000 - 45000 £ per year.
About the Role
As a Field Operations Engineer, you’ll be responsible for executing technical deployments, maintaining IT infrastructure, and providing on-site support for end-user systems. You’ll collaborate with cross-functional teams to ensure seamless operations across visa application centres and other locations. This role involves both technical expertise and field-based work, including travel where required.
What You’ll Be Doing
- Technical Deployment
- Deliver on-site IT setups and support activities
- Perform racking, cabling, and installation of servers, switches, and equipment
- Work closely with network engineers on configuration and deployment
- Supervise contractors and ensure quality delivery
- Travel locally and internationally as needed
- Maintenance & Support
- Maintain OS installations, applications, and security updates
- Monitor infrastructure (cooling systems, UPS, PDUs) to prevent downtime
- Troubleshoot and optimise IT systems and equipment
- Support printers, scanners, biometric devices, and kiosks
- Surveillance & Endpoint Management
- Manage surveillance systems (e.g., QVR Pro, access control)
- Oversee user accounts, devices, and compliance
- Ensure endpoints are secure and regularly updated
- Procurement & Asset Management
- Coordinate procurement of IT equipment
- Maintain accurate asset inventory and records
- Collaborate with procurement teams for cost-effective sourcing
- Additional Responsibilities
- Work with vendors for maintenance and service contracts
- Support audits and resolve findings
- Escalate incidents and ensure timely resolution
What We’re Looking For
- Bachelor’s degree in Computer Science or equivalent
- 2+ years’ experience in IT systems engineering
- Hands-on experience with deployments, cabling, and hardware setup
- Strong knowledge of routers & switches
- Microsoft Active Directory
- Familiarity with Linux (RHEL/Debian), Windows Servers, PowerShell, Bash, MacOS
- Strong problem-solving and analytical skills
- Excellent communication and teamwork abilities
- Comfortable working in international, multicultural environments
- English proficiency (B2 level or above)
Why Join Us?
- Work on impactful international projects
- Be part of a collaborative and multicultural team
- Gain exposure to diverse technologies and environments
- Opportunities for travel and professional growth
Interested? Apply now or reach out directly to learn more about this opportunity!
At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.
Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure.
Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK.
Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.
Field Operations Engineer employer: TLScontact
Contact Detail:
TLScontact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to field operations and IT systems. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your hands-on experience! When discussing your background, highlight specific projects where you’ve deployed IT setups or troubleshot systems. Real-life examples make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Operations Engineer role. Highlight your technical skills, especially in IT systems engineering and any hands-on experience you have with deployments and hardware setup. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience aligns with our needs. Don’t forget to mention your teamwork abilities and any international experience, as we value collaboration in multicultural environments.
Showcase Problem-Solving Skills: In your application, be sure to highlight specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong problem-solving and analytical skills, so share those stories that show how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at TLScontact
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT infrastructure, cabling, and server setups. Be ready to discuss your hands-on experience with routers, switches, and any relevant operating systems like Linux or Windows.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced in deployments or maintenance and how you resolved them. This will demonstrate your analytical skills and ability to think on your feet.
✨Emphasise Team Collaboration
Since this role involves working with cross-functional teams, be ready to talk about your experiences collaborating with others. Highlight any projects where teamwork was key to success, especially in multicultural environments.
✨Be Ready for Travel Talk
As travel is part of the job, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences that involved travel for work, and how you managed logistics and time effectively.