Freight Forwarding Team Leader in Ipswich

Freight Forwarding Team Leader – Ipswich £40,000–£50,000 + Bonus Free Parking Pension Hours Flex – 8.30-5pm or 9am-5.30pm A growing logistics company is looking for an experienced Freight Forwarding Team Leader to join its expanding team and lead a small team of two and growing…. The successful candidate will be a freight forwarding whizz who knows their Destin8 from their Multifreight and doesn’t break into a cold sweat when customs get involved! This is a hands-on leadership role, covering team management, customer service, quotations, customs and day-to-day freight forwarding operations. The Role The Freight Forwarding Team Leader will: * Lead and support a team of two. * Manage import and export freight forwarding operations. * Prepare quotations and manage customer accounts. * Handle customs procedures and documentation. * Liaise with customers, hauliers, shipping lines, agents and other partners. * Keep shipments moving and resolve the inevitable “Where is my shipment?” moments. * Help improve processes as the company continues to grow. * Keep the team organised, commercially focused and, ideally, well caffeinated. The Ideal Candidate The successful candidate will have: * Strong freight forwarding experience. * Good knowledge of customs and import/export procedures. * Experience with quoting and customer management. * Previous team-leading or supervisory experience. * Experience using Multifreight, Destin8 and Claris CNS. * Excellent communication and organisational skills. * A proactive, commercially minded approach. * The ability to get things done without needing their hand held