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- Tasks: Manage import processes, coordinate shipments, and ensure accurate documentation.
- Company: Join a dynamic logistics provider with 150 years of global supply chain expertise.
- Benefits: Enjoy 25 days annual leave, a pension scheme, free parking, and mental health support.
- Why this job: Be part of a fun team in a fast-paced environment with opportunities for growth.
- Qualifications: 2 years in logistics or shipping, knowledge of shipping documents, and strong communication skills.
- Other info: No customs clearance knowledge needed; systems experience is a bonus.
The predicted salary is between 30000 - 35000 £ per year.
Would you like to work for a dynamic logistics provider that has a 150-year history that offers supply chain solutions from multi modal forwarding, warehousing and fulfilment services across the globe? Join this fun but busy team in their Felixstowe office working as an Import Operator.
As an Import Operator, you will play a key role in managing the import processes, including coordinating shipments, liaising with customers, hauliers, and carriers, and ensuring accurate documentation. This role involves handling bills of lading, understanding INCO Terms, and supporting invoicing processes. No customs clearance knowledge is required for this position.
Key Responsibilities:- Job Loading & Coordination: Handle the loading of jobs, ensuring correct paperwork and communication with hauliers, carriers, and customers.
- Customer & Haulier Liaison: Serve as the point of contact for customers and hauliers, maintaining smooth communication to ensure timely deliveries and issue resolution.
- Bills of Lading & Documentation: Manage and process bills of lading, ensuring all documentation is accurate and in compliance with shipping and delivery standards.
- Invoicing & Admin: Process and prepare invoices, ensuring all job details are correctly documented and invoiced to clients.
- INCO Terms Management: Ensure correct usage of INCO Terms when managing shipping arrangements and contracts.
- System Usage: Utilize the Destin8, CNS, Excel, and Teams systems to monitor job progress, update client information, and communicate internally. FCL Forward Office knowledge would be a bonus.
- Operational Support: Assist with any additional administrative tasks within the logistics team to ensure smooth day-to-day operations.
- Experience: At least 2 years of experience in a logistics, shipping, or operations role.
- Knowledge of Shipping Documents: Familiarity with bills of lading, INCO Terms, and other logistics documentation.
- Systems Knowledge: Proficiency with Destin8, CNS, Excel, and Teams. Experience with FCL Forward Office is a bonus.
- Communication Skills: Excellent communication skills, both written and verbal, to liaise with customers, hauliers, and internal teams.
Contact Detail:
TLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Operator
✨Tip Number 1
Familiarise yourself with the key responsibilities of an Import Operator. Understanding the nuances of job loading, customer liaison, and documentation will help you stand out during interviews. Be ready to discuss how your previous experience aligns with these tasks.
✨Tip Number 2
Brush up on your knowledge of INCO Terms and shipping documents like bills of lading. Being able to confidently explain these concepts will demonstrate your readiness for the role and show that you’re proactive in your preparation.
✨Tip Number 3
Make sure you are comfortable using systems like Destin8, CNS, and Excel. If you have experience with FCL Forward Office, highlight this in conversations. Familiarity with these tools can give you a significant edge over other candidates.
✨Tip Number 4
Prepare examples of how you've effectively communicated with customers and hauliers in past roles. Strong communication skills are crucial for this position, so having specific instances ready to share will showcase your capabilities.
We think you need these skills to ace Import Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, shipping, or operations. Emphasise your familiarity with bills of lading and INCO Terms, as well as any specific systems like Destin8 or CNS.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Import Operator role. Mention your experience in liaising with customers and hauliers, and how you can contribute to the team.
Highlight Key Skills: In your application, clearly outline your key skills such as attention to detail, organisational abilities, and proficiency in using relevant software. This will help demonstrate your capability to manage import processes effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in logistics.
How to prepare for a job interview at TLP
✨Know Your Shipping Documents
Familiarise yourself with bills of lading and INCO Terms before the interview. Being able to discuss these documents confidently will show your understanding of the role and impress the interviewers.
✨Demonstrate Communication Skills
Since the role involves liaising with customers and hauliers, prepare examples of how you've effectively communicated in previous roles. Highlight any situations where you resolved issues through clear communication.
✨Showcase Your Systems Knowledge
Brush up on your knowledge of Destin8, CNS, Excel, and Teams. Be ready to discuss how you've used these systems in past positions, as this will demonstrate your ability to adapt quickly to their operational processes.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as an Import Operator, such as handling delays or documentation errors. Prepare your thought process on how you would tackle these challenges, as it shows your problem-solving skills.
