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For Companies At a Glance
- Tasks: Coordinate logistics and ensure top-notch delivery standards for commercial customers.
- Company: Dynamic logistics company focused on excellence in customer service.
- Benefits: Competitive salary, bonus, and benefits with a Monday to Friday schedule.
- Why this job: Join a team that values your input and helps you grow in the logistics industry.
- Qualifications: Experience in logistics and strong communication skills are essential.
- Other info: Exciting opportunity to build relationships and enhance service standards across the UK and Ireland.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Customer Service Coordinator – Pallet Network
£30,000 plus bonus and benefits
Monday to Friday
Bristol (BS11)
Great opportunity to support a logistics operations team to ensure the highest standards of deliveries are met for all their commercial customers, ensuring that all scheduled deliveries are completed in line with the customers’ expectations.
Responsibilities
- Pallet Coordination, oversee daily logistics within The Pallet Network
- Quotation Management, provide accurate and competitive quotations for UK, European, and international shipments
- KPI Reporting & Compliance, monitor performance metrics including on-time delivery, cost per delivery, and load utilisation rates
- Customer Relations, manage relationships with partner depots across the UK and Ireland, ensuring high service standards.
Qualifications
- Previous experience in a similar Pallet Transport/Logistics role
- Experience in client management
- Excellent communication skills
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Customer Service Coordinator - Pallet Network employer: TLP Recruitment
Contact Detail:
TLP Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator - Pallet Network
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing your experience in client management and communication skills.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully managed logistics or improved delivery processes in previous roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Service Coordinator - Pallet Network
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and customer service. We want to see how your skills match the role of Customer Service Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter family!
How to prepare for a job interview at TLP Recruitment
✨Know Your Logistics
Make sure you brush up on your knowledge of pallet networks and logistics operations. Understand the key metrics like on-time delivery and load utilisation rates, as these will likely come up in conversation.
✨Showcase Your Communication Skills
Since this role involves managing relationships with partner depots, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully resolved issues or improved customer relations.
✨Prepare for Quotation Management Questions
Expect questions about how you would handle quotation management. Be ready to discuss how you would provide accurate and competitive quotes for shipments, and maybe even share a past experience where you excelled in this area.
✨Highlight Your Experience
Bring your previous experience in pallet transport or logistics to the forefront. Prepare specific examples that showcase your ability to oversee daily logistics and ensure high service standards, as this will resonate well with the interviewers.
