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- Tasks: Join our team to enhance UK digital platforms and improve customer experience.
- Company: TLP, a trusted partner of Toyota (GB) PLC for over 25 years.
- Benefits: Competitive salary, generous benefits, hybrid working, and 25 days holiday.
- Why this job: Make a real impact on digital projects and shape best practices.
- Qualifications: Experience in project management and a passion for digital solutions.
- Other info: Gain hands-on experience and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Salary (dependent on experience)
Permanent, full-time
Hybrid working (3 days per week in the office) Near Epsom Surrey
Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays)
TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC).
What you’ll be doing:
- We’re looking for a Specialist, Digital Development to join our Customer Engagement team and support the ongoing health, performance and evolution of our UK digital platforms across Toyota, Lexus and KINTO.
- This role plays a key part in ensuring our websites are stable, high-performing and continuously improving.
- You’ll work closely with internal stakeholders, European teams and external digital agencies to deliver high-quality digital development projects that enhance customer experience and support business objectives.
Supporting the Manager, Digital Development in maintaining the health and stability of UK websites by analysing core web performance and vital metrics.
Making data-led recommendations to improve website performance and customer experience.
Supporting the Digital Team with knowledge sharing around Adobe Experience Manager (AEM) capabilities and functionality.
Managing assigned digital development projects, delivering on time and within budget.
Briefing and managing external digital agencies, ensuring clear objectives, direction and success measures.
Acting as a technical point of reference for the wider Digital Team.
Supporting delivery of key elements of technical SEO.
Building strong relationships across the wider Toyota group, including Finance, Insurance, KINTO and the dealer network.
What we’re looking for:
Essential:
- Proven experience in project or product management
- Strong interest in digital platforms and customer experience
- Excellent stakeholder management and communication skills
- Strong analytical skills with the ability to question, challenge and improve existing practices
- High level of computer literacy (Excel, PowerPoint, Teams, Monday.com, Miro/Mural)
- Customer-focused, detail-oriented and commercially aware
- Passion for technology, digital solutions and continuous improvement
Desirable:
- Project management qualification
- Experience in technical marketing or working within an agency environment
- Customer journey mapping experience
- Marketing qualification or background
- Understanding of web technologies and website/IT integrations
- Experience within automotive, retail, B2B or B2C environments
What you’ll gain:
- Hands-on experience delivering impactful digital development projects
- Opportunities to influence and shape digital best practice across multiple brands
- Strong exposure to senior stakeholders and cross-functional teams
- Ongoing professional development, training and coaching
- The chance to innovate, challenge the status quo and make a real difference
Specialist Digital Development in Epsom employer: TLP People
Contact Detail:
TLP People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Digital Development in Epsom
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Toyota or digital development. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is your chance to demonstrate your expertise in digital platforms and customer experience.
✨Tip Number 3
Prepare for interviews by researching the company and its digital initiatives. Be ready to discuss how you can contribute to improving their websites and enhancing customer engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Specialist Digital Development in Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Specialist Digital Development role. Highlight your experience in project management and digital platforms, as well as any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital development and how your background aligns with our goals at StudySmarter. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Analytical Skills: Since this role involves analysing web performance, make sure to include examples of how you've used data to drive improvements in past projects. We’re keen on seeing your analytical mindset and how it can benefit our digital platforms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive – a quality we really appreciate!
How to prepare for a job interview at TLP People
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital platforms and customer experience. Familiarise yourself with Adobe Experience Manager (AEM) and be ready to discuss how you've used it in past projects. This will show that you're not just a fan of technology, but that you can actually leverage it to improve customer engagement.
✨Show Off Your Project Management Skills
Prepare examples of your project management experience, especially in digital development. Be ready to talk about how you've managed timelines, budgets, and stakeholder expectations. Highlight any specific tools you've used, like Monday.com or Miro, to keep projects on track.
✨Data is Your Best Friend
Since the role involves analysing web performance metrics, come prepared with examples of how you've used data to make recommendations in previous roles. Discuss any specific metrics you’ve tracked and how your insights led to improvements in customer experience or website performance.
✨Build Relationships Like a Pro
This job requires strong stakeholder management skills, so think about times when you've successfully collaborated with different teams. Be ready to share how you built those relationships and how they contributed to the success of your projects. It’s all about showing that you can work well with others!
