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- Tasks: Manage vehicle schemes for Toyota employees, from new starters to senior leaders.
- Company: Join TLP, a trusted partner of Toyota (GB) PLC for over 25 years.
- Benefits: Enjoy hybrid working, generous holidays, performance bonuses, and more perks.
- Why this job: Be part of a dynamic team with a positive culture and impactful work.
- Qualifications: Strong empathy, customer service skills, and a collaborative mindset are essential.
- Other info: This role offers high visibility and the chance to engage with all levels of the company.
The predicted salary is between 24000 - 36000 £ per year.
£30,000 Permanent Near Epsom, Surrey (location is most easily reached by own transport) Hybrid working (3 days a week in the office) Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays).
TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC). Working within the Remarketing Services Group (RSG), you’ll be a vital part of a small but mighty team responsible for managing new vehicle schemes offered to One Toyota employees, including everyone from new starters to senior leaders. You’ll also play a key role in supporting Toyota’s used vehicle pipeline through effective scheme management.
What You’ll Be Doing
You’ll take ownership of the full lifecycle of several vehicle schemes, including:
- Employee, Contractor & Pensioner Vehicle Purchase Schemes
- Deferred Credit Scheme (DCS)
- Contractor Company Car Scheme (CCC)
This is a high-visibility role where you’ll:
- Engage daily with colleagues across the One Toyota group – from Administrators to the President
- Manage scheme queries with empathy and professionalism
- Apply and communicate scheme rules clearly and confidently
- Balance multiple priorities to meet tight deadlines
- Support your team by sharing your knowledge and learning from others
Who We’re Looking For
Essential:
- Strong empathy and customer service skills
- Solid numeracy and literacy – comfortable with data and written communication
- A collaborative mindset – a team player who’s also self-motivated
- A positive, can-do attitude and great sense of humour
Desirable:
- Commercial and automotive product knowledge
- Experience using Microsoft Office – especially Excel or Power BI
Ready to drive your career forward? Apply now.
Vehicles Schemes Co-Ordinator employer: TLP Consultancy Ltd
Contact Detail:
TLP Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicles Schemes Co-Ordinator
✨Tip Number 1
Familiarise yourself with Toyota's vehicle schemes and the automotive industry. Understanding the specifics of employee, contractor, and pensioner vehicle purchase schemes will give you an edge in discussions during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled queries or complaints in previous roles. This will demonstrate your empathy and professionalism, which are crucial for this position.
✨Tip Number 3
Brush up on your data handling skills, especially in Excel or Power BI. Being comfortable with data analysis will be beneficial, as you'll need to manage scheme queries and communicate rules effectively.
✨Tip Number 4
Network with current or former employees of TLP or Toyota. Engaging with them can provide insights into the company culture and expectations, helping you tailor your approach when applying.
We think you need these skills to ace Vehicles Schemes Co-Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements. Highlight key skills such as empathy, customer service, and numeracy that are essential for the Vehicles Schemes Co-Ordinator position.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills. Emphasise any previous roles where you managed schemes or worked in customer service, and ensure your numeracy and literacy skills are clearly demonstrated.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the vehicle schemes and how your collaborative mindset and positive attitude make you a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at TLP Consultancy Ltd
✨Showcase Your Empathy
Since the role requires strong empathy and customer service skills, be prepared to share examples from your past experiences where you successfully managed customer queries or resolved conflicts. This will demonstrate your ability to connect with colleagues at all levels.
✨Demonstrate Your Numeracy Skills
As the position involves managing vehicle schemes and handling data, brush up on your numeracy skills. Be ready to discuss how you've used data in previous roles, especially if you have experience with Excel or Power BI.
✨Emphasise Team Collaboration
This role is all about working within a team, so highlight your collaborative mindset. Share stories that illustrate how you've worked effectively with others, supported teammates, or contributed to group projects.
✨Prepare for Scheme Management Scenarios
Given the high-visibility nature of the role, think about potential scenarios you might face while managing vehicle schemes. Prepare to discuss how you would apply and communicate scheme rules clearly, manage multiple priorities, and meet tight deadlines.
