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- Tasks: Ensure rooms are clean and beautifully presented for guests' relaxation.
- Company: Join TLH Leisure Resort, a top choice for hotel-based leisure in Torquay.
- Benefits: Enjoy free leisure facilities, discounts, meals on duty, and up to 28 days annual leave.
- Why this job: Be part of a star-studded team making a real impact on guest experiences.
- Qualifications: Positive attitude, good people skills, and willingness to learn.
- Other info: Flexible hours with opportunities for extra shifts during school holidays.
The predicted salary is between 10 - 13 £ per hour.
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Room Attendant, you will be responsible for ensuring our rooms are clean and exceptionally presented, creating a relaxing environment for our guests where they can feel refreshed and revived and look forward to repeating the experience.
Your Responsibilities Will Include:
- Provide a high level of cleaning and standards of bedrooms, bathroom and public areas as required.
- Manage a section of rooms to company standards.
- Follow a list of tasks for the cleaning of rooms.
- Ensure that security and health and safety are maintained.
- Be prepared to work in a busy department and use your own initiative.
- Have a good understanding of Health and Safety and infection control cleaning practice; however, full training will be given.
- Have a positive personality, good people skills and provide excellent customer service.
Our values - STARS:
- Service: Ensuring all rooms are exceptionally clean and tidy for all guests.
- Teamwork: Working closely with other members of your team and supporting each other to make sure that all rooms are done on time and to a high standard.
- Attitude: Maintaining a positive and happy attitude when you are in customer-facing areas and understanding that you play a key role within the TLH Team.
- Respect: Being respectful to guests when you are entering and leaving their rooms as well as when you are working in the public areas.
- Safe and Sustainable: Where possible reducing waste and making the most of efficiencies where it is safe to do so.
What We Have To Offer:
- Free use of the leisure facilities (during selected times).
- Discounts on Aztec Spa treatments and facilities.
- Discounts on accommodation and Aztec Leisure memberships for friends and family.
- Full induction to ensure you hit the ground running.
- Free staff meals whilst on duty, when available.
- Up to 28 days annual leave.
- Workplace pension scheme (subject to eligibility criteria).
Hours and rate of pay:
This is a casual role requiring daytime availability and inclusive of shifts during school holidays. Must be able to work Monday, Friday and Sunday with possible extra shifts on other days. Hourly Rate: £12.21 per hour - Aged 21+ (£10.42 per hour for aged 19-20; £10 per hour for aged 18; £9.50 per hour for aged 16-17).
About TLH Leisure Resort:
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply? Are you ready to join Team TLH? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Room Attendant in Torquay employer: TLH Leisure Resort
Contact Detail:
TLH Leisure Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Torquay
✨Tip Number 1
Get to know TLH and its values! Before your interview, check out their website and social media. Understanding their mission and what they stand for will help you connect with the team and show that you're genuinely interested in being part of Team TLH.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be interacting with guests and team members. Think about examples from your past experiences where you've provided excellent customer service or worked well in a team. This will help you shine during the interview.
✨Tip Number 3
Be ready to showcase your initiative! TLH is looking for someone who can manage their own section of rooms. Prepare to discuss how you've taken charge in previous roles or how you handle busy situations. This will demonstrate that you can keep up with the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining TLH directly. Don’t forget to register your vehicle if you’re driving to the interview – free parking is a bonus!
We think you need these skills to ace Room Attendant in Torquay
Some tips for your application 🫡
Craft a Stellar CV: Make sure your CV shines! Highlight any previous cleaning or hospitality experience, and don’t forget to mention your attention to detail. We want to see how you can contribute to keeping our rooms spotless!
Personalise Your Cover Letter: Your cover letter is your chance to show us your personality. Share why you’re excited about joining Team TLH and how your values align with ours. A personal touch goes a long way!
Show Off Your Team Spirit: Since teamwork is key for us, mention any experiences where you’ve worked well in a team. We love to see how you support others and contribute to a positive atmosphere!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at TLH Leisure Resort
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with the cleaning standards and customer service expectations outlined in the job description. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role involves interacting with guests, be prepared to discuss your previous experiences in customer service. Share examples of how you've maintained a positive attitude and provided excellent service, even in challenging situations. This will show that you align with TLH's values.
✨Demonstrate Team Spirit
Teamwork is crucial in this position, so think of examples where you've successfully worked as part of a team. Highlight how you supported your colleagues to achieve common goals, especially in busy environments. This will resonate well with the hiring team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates during peak times. This shows your genuine interest in the role and helps you assess if TLH is the right fit for you.