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- Tasks: Manage day-to-day operations of wet leisure facilities and ensure top-notch safety and service.
- Company: Join TLH Leisure Resort, a leading hotel-based leisure destination in Torquay.
- Benefits: Enjoy free leisure access, discounts, meals, and up to 28 days annual leave.
- Why this job: Lead a passionate team and enhance guest experiences in a vibrant environment.
- Qualifications: NPLQ and Pool Plant Room certification with strong leadership skills required.
- Other info: Exciting growth opportunities in a dynamic, year-round operation.
The predicted salary is between 30000 - 40000 £ per year.
As Pool & Plant Manager, you will take full responsibility for the day-to-day management of all Aztec wet facilities, including pools, plant operations, and Fire & Ice. You will play a key leadership role in ensuring the highest standards of safety, service, and operational excellence, while supporting the wider Aztec management team.
Responsibilities
- Managing the day-to-day running of all Aztec wet leisure facilities
- Overseeing all plant operations, water quality, and compliance standards
- Ensuring all facilities are clean, safe, and well maintained at all times
- Leading recruitment, induction, and development of team members
- Monitoring and maintaining Health & Safety, Fire regulations, and C.O.S.H.H compliance
- Managing staffing levels, rotas, and payroll budgets effectively
- Supporting Duty Managers through regular check‑ins, coaching, and development
- Liaising with suppliers and maintaining operational systems and quality standards
- Ensuring all policies (EOP/NOP) are up to date and compliant
- Maintaining Aztec's status as an accredited training centre
- Enhancing guest experience through high standards of service and facility delivery
- Supporting budget planning and cost control for the department
- Reporting operational performance and issues to senior leadership
We're looking for a confident leader with strong technical knowledge and a passion for delivering exceptional leisure experiences.
Qualifications
- A valid National Pool Lifeguard Qualification (NPLQ)
- Pool Plant Room certification
- Previous experience managing pool or wet leisure facilities
- Strong leadership and people management skills
- Excellent understanding of Health & Safety and compliance standards
- A proactive, solution-focused approach
- Outstanding organisational and communication skills
- A professional and customer-focused attitude
It's an exciting time to join Team TLH. We're on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our exceptional team is at the heart of delivering this vision - and we're looking for a passionate and experienced Pool & Plant Manager to lead our Aztec wet leisure operations. Open 365 days a year, TLH Leisure Resort is located in the heart of Torquay. With four hotels and the renowned Aztec Leisure & Spa facilities, we provide exceptional experiences for both guests and local members.
Benefits
- Free use of leisure facilities (selected times)
- Discounts on spa treatments and memberships
- Discounts on accommodation for friends and family
- Free staff meals whilst on duty
- Full induction and ongoing training
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility)
Full-time, permanent role. 37.5 hours per week over 5 days. Includes evenings and weekends as required. Competitive salary (dependent on experience).
Pool & Plant Manager in Torquay employer: TLH Leisure Resort
Contact Detail:
TLH Leisure Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool & Plant Manager in Torquay
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who know Aztec or TLH. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by diving deep into the company culture and values. Show us how your leadership style aligns with our mission to be the 'Number One choice for all Hotel Based Leisure in Torquay'.
✨Tip Number 3
Don’t just talk about your qualifications; share specific examples of how you've managed pool operations or improved guest experiences in the past. We love hearing about real-life successes!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at TLH.
We think you need these skills to ace Pool & Plant Manager in Torquay
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for leisure management shine through! We want to see your passion for creating exceptional experiences and how you can contribute to our mission at TLH.
Highlight Relevant Experience: Make sure to showcase your previous experience managing pool or wet leisure facilities. We’re looking for someone with strong leadership skills, so don’t hold back on detailing your achievements in this area!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join Team TLH!
How to prepare for a job interview at TLH Leisure Resort
✨Know Your Facilities Inside Out
Before the interview, make sure you’re familiar with all aspects of Aztec's wet facilities. Understand the operational standards, safety protocols, and guest experience expectations. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you’ve improved team performance or enhanced guest experiences. This will highlight your strong leadership and people management skills, which are crucial for this position.
✨Be Ready to Discuss Compliance
Brush up on Health & Safety regulations, C.O.S.H.H compliance, and any relevant certifications. Be prepared to discuss how you’ve ensured compliance in past roles and how you would maintain these standards at Aztec. This shows you take safety seriously and understand its importance in a leisure environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s vision. Inquire about the challenges they face in managing their facilities or how they measure guest satisfaction. This not only shows your interest but also gives you valuable insights into the company culture and expectations.