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- Tasks: Lead the vibrant Aztec Bistro, ensuring top-notch guest experiences and team collaboration.
- Company: Join TLH Leisure Resort, a top choice for leisure in Torquay.
- Benefits: Enjoy free leisure access, discounts, meals on duty, and up to 28 days annual leave.
- Why this job: Be part of a dynamic team and make a real impact in a fun environment.
- Qualifications: Experience in hospitality management and a passion for teamwork.
- Other info: Flexible hours with opportunities for growth in a thriving resort.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
It’s an exciting time to join Team TLH. We’re on a mission to be the ‘Number One choice for all Hotel Based Leisure in Torquay’ with an ambition to be busy 365 days a year! Our star‑studded team is the key to delivering our mission and we want the best people in the Bay to be part of it. As the Bistro Manager, you will bring energy, personality and a great work ethic to the Aztec Bistro. You will be responsible for leading and monitoring the day‑to‑day running of our popular Aztec Bistro which overlooks both our indoor and outdoor swimming pools, as well as a spacious sun terrace.
Responsibilities
- Ensuring an excellent guest experience through continuous monitoring of service standards
- Leading and organising all Aztec Bistro Front‑of‑House & Kitchen duties with the support of the Aztec Bistro Team Leaders & Head Chef
- Completing regular departmental meetings and liaising with the wider Management team to ensure operational requirements are being met
- Creating team rotas in accordance with business KPI's
- Completing stock ordering in line with business needs
- Delivering coaching to team members and supporting ongoing training within the team
Our Values – STARS
- Service – Provide the primary example of the customer service standard we expect at TLH
- Teamwork – With team management experience and a passion for hospitality, you will be dedicated to promoting the highest levels of team engagement and collaboration
- Attitude – Polite and professional at all times, available to help and acknowledging guests as you move about the Bistro
- Respect – Considerate to all guests and other members of the TLH team
- Safe and Sustainable – Ensure that safe working practices are being followed in accordance with all Health & Safety guidance
Benefits
- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave
- Workplace pension scheme (subject to eligibility criteria)
Hours and Rate of Pay
This is a full‑time permanent role of 40 hours over 5 days, requiring flexibility and weekday, weekend & evening availability. Salary: £30,000 per annum.
About TLH Leisure Resort
TLH Leisure Resort is based in the heart of Torquay. Comprising four inter‑linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well‑renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Aztec Bistro Manager in Torquay employer: TLH Leisure Resort
Contact Detail:
TLH Leisure Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aztec Bistro Manager in Torquay
✨Tip Number 1
Get to know the company! Research TLH Leisure Resort and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give you insider info about the role and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about how you can demonstrate your leadership skills and commitment to excellent guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the TLH team and ready to dive into the exciting world of hospitality.
We think you need these skills to ace Aztec Bistro Manager in Torquay
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of energy and enthusiasm into your words. Remember, we’re looking for someone who can bring that same vibe to the Aztec Bistro!
Tailor Your Application: Make sure to tailor your application to the Bistro Manager role specifically. Highlight your experience in hospitality and any leadership roles you've had. We love seeing how your skills align with our mission to provide top-notch service at TLH!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about TLH and what we stand for!
How to prepare for a job interview at TLH Leisure Resort
✨Know the Bistro Inside Out
Before your interview, make sure you’re familiar with the Aztec Bistro’s menu and services. Understanding what makes the bistro special will help you demonstrate your passion for the role and show that you’re ready to lead the team in delivering an excellent guest experience.
✨Showcase Your Leadership Skills
As a Bistro Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve successfully managed teams in the past, focusing on your ability to motivate and engage staff. Highlight any experience you have in training or coaching team members, as this is key to the role.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this position. Be ready to discuss your approach to ensuring high service standards and how you handle guest feedback. Share specific instances where you’ve gone above and beyond to create memorable experiences for customers.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the bistro’s goals, or how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
