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For Companies At a Glance
- Tasks: Lead data science and AI strategy, driving innovation and delivering impactful solutions.
- Company: Join TLC Worldwide, a leader in customer engagement and loyalty programmes.
- Benefits: Competitive salary, diverse culture, and opportunities for personal and professional growth.
- Why this job: Shape the future of AI and data while working with top brands globally.
- Qualifications: Extensive leadership experience in data science and AI, with strong technical skills.
- Other info: Be part of a vibrant team that values diversity and empowers growth.
The predicted salary is between 43200 - 72000 £ per year.
WE ARE HIRING A DIRECTOR OF DATA SCIENCE AND AI
At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed to shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.
We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.
What you’ll be doing
- Strategic Leadership: You will define a data and AI strategy aligned to TLC’s commercial priorities. You will translate business goals into prioritised AI use cases, create delivery roadmaps, and embed data‑driven decision making across the business.
- Delivery Excellence: You will oversee the delivery of AI and data science solutions from design to deployment, ensuring strong performance monitoring, clear success metrics, and high‑quality delivery frameworks.
- Advanced AI Innovation: You will lead the development of personalisation models, predictive analytics, and generative AI features that enhance customer journeys, campaign performance, and operational efficiency. You will partner with Product and Engineering to ensure these capabilities are seamlessly integrated into COSMOS.
- Global Team Leadership: You will build high‑performing teams across multiple geographies, including leadership of offshore hubs in India. You will oversee hiring, capability development, team operating models, and leadership coaching.
- Data Engineering Leadership: You will guide data engineering teams responsible for pipelines, integrations, and infrastructure. You will ensure high data quality, governance, scalability, and optimisation across the modern data stack, including Snowflake, ThoughtSpot, Fivetran, and Azure.
- Data Monetisation and Enrichment: You will develop strategies to monetise data assets responsibly and profitably, using both theoretical frameworks and practical methods. You will lead enrichment and augmentation initiatives to improve data completeness and analytical value.
- Client Engagement and Thought Leadership: You will operate as a trusted advisor to senior‑level clients. You will shape AI‑driven solutions, support strategic pitches, contribute to workshops, and represent TLC at industry events.
- Technical Ownership: You will oversee data infrastructure and analytics tools, ensuring cost efficiency, governance, strong data modelling, and the democratisation of insights across the business.
What we’re looking for
- Extensive leadership experience in data science and AI, with a strong record of implementing production‑grade AI solutions tied to commercial outcomes
- Expertise in Snowflake, DBT, ThoughtSpot, Fivetran, and Azure services
- Proven ability to define a data and AI strategy and execute against measurable business targets
- Experience leading data engineering teams and building scalable data foundations
- Experience building and managing offshore teams, ideally in India
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field
- Hands‑on experience with generative AI, automation frameworks, and agentic AI systems
- Strong proficiency in Python, SQL, data modelling, and data warehouse design
- Experience with API integration and data ingestion
- Proven experience in data monetisation with clear examples of financial impact
- Deep understanding of enrichment and augmentation practices
- Ability to engage and influence senior client stakeholders with strong commercial acumen
Preferred Experience
- Experience in loyalty, rewards, martech, or related ecosystems
- Familiarity with generative AI applications and responsible AI frameworks
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you’re excited by everything we’ve told you, then it’s time to apply!
Head of Data Science and AI in London employer: TLC Worldwide
Contact Detail:
TLC Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Data Science and AI in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their data strategies and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be clear about your achievements and how they relate to the role. Use specific examples that highlight your leadership in data science and AI, and don’t forget to showcase your passion for driving results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the TLC team. Let’s get you that dream job!
We think you need these skills to ace Head of Data Science and AI in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Data Science and AI role. Highlight your leadership experience and any relevant projects you've worked on that demonstrate your expertise in data science and AI.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about data science and AI, and how your vision aligns with TLC's mission. Be sure to mention specific achievements that showcase your ability to drive results.
Showcase Your Technical Skills: Don’t forget to highlight your technical prowess! Mention your experience with tools like Snowflake, Azure, and Python. We want to see how you’ve used these technologies to create impactful solutions in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at TLC Worldwide
✨Know Your Data Science Inside Out
Make sure you brush up on your data science and AI knowledge. Be ready to discuss specific projects you've led, especially those that resulted in measurable business outcomes. Highlight your experience with tools like Snowflake and Azure, as well as any generative AI applications you've worked on.
✨Showcase Your Leadership Skills
As a Head of Data Science and AI, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've built and managed high-performing teams, particularly in offshore settings. Discuss your approach to coaching and developing talent within your teams.
✨Align with TLC's Values
Familiarise yourself with TLC's culture and values. Be prepared to discuss how you can contribute to a diverse and inclusive environment. Share your thoughts on how to foster a culture of innovation and collaboration within the team.
✨Prepare for Client Engagement Scenarios
Since client engagement is key, think about how you would approach senior-level stakeholders. Prepare to discuss strategies for shaping AI-driven solutions and how you would support strategic pitches. Show that you can be a trusted advisor who understands commercial acumen.
