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For Companies At a Glance
- Tasks: Lead data science and AI strategy, driving innovation and delivering impactful solutions.
- Company: Join TLC Worldwide, a dynamic team transforming customer engagement for top brands.
- Benefits: Enjoy competitive salary, wellness programmes, and opportunities for personal growth.
- Why this job: Make a real impact in a creative environment with global exposure and exciting challenges.
- Qualifications: Extensive experience in data science, AI, and leadership; strong technical skills required.
- Other info: Be part of a diverse culture that values creativity, collaboration, and community involvement.
The predicted salary is between 43200 - 72000 £ per year.
WE ARE HIRING A DIRECTOR OF DATA SCIENCE AND AI
Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed to shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.
Here are a few things that we’ve got to offer:
- Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues
- Weekly webinars to support your development through our People Academy
- Annual TLC Wellness Week and programmes throughout the year
- TLC Culture Club - including seasonal social events, tasty lunches & more
- TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
- TLC Rise - supporting and empowering women into leadership roles
- 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
- TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
What you’ll be doing:
- Strategic Leadership: You will define a data and AI strategy aligned to TLC’s commercial priorities. You will translate business goals into prioritised AI use cases, create delivery roadmaps, and embed data‑driven decision making across the business.
- Delivery Excellence: You will oversee the delivery of AI and data science solutions from design to deployment, ensuring strong performance monitoring, clear success metrics, and high‑quality delivery frameworks.
- Advanced AI Innovation: You will lead the development of personalisation models, predictive analytics, and generative AI features that enhance customer journeys, campaign performance, and operational efficiency. You will partner with Product and Engineering to ensure these capabilities are seamlessly integrated into COSMOS.
- Global Team Leadership: You will build high‑performing teams across multiple geographies, including leadership of offshore hubs in India. You will oversee hiring, capability development, team operating models, and leadership coaching.
- Data Engineering Leadership: You will guide data engineering teams responsible for pipelines, integrations, and infrastructure. You will ensure high data quality, governance, scalability, and optimisation across the modern data stack, including Snowflake, ThoughtSpot, Fivetran, and Azure.
- Data Monetisation and Enrichment: You will develop strategies to monetise data assets responsibly and profitably, using both theoretical frameworks and practical methods. You will lead enrichment and augmentation initiatives to improve data completeness and analytical value.
- Client Engagement and Thought Leadership: You will operate as a trusted advisor to senior‑level clients. You will shape AI‑driven solutions, support strategic pitches, contribute to workshops, and represent TLC at industry events.
- Technical Ownership: You will oversee data infrastructure and analytics tools, ensuring cost efficiency, governance, strong data modelling, and the democratisation of insights across the business.
What we’re looking for:
- Extensive leadership experience in data science and AI, with a strong record of implementing production‑grade AI solutions tied to commercial outcomes
- Expertise in Snowflake, DBT, ThoughtSpot, Fivetran, and Azure services
- Proven ability to define a data and AI strategy and execute against measurable business targets
- Experience leading data engineering teams and building scalable data foundations
- Experience building and managing offshore teams, ideally in India
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field
- Hands‑on experience with generative AI, automation frameworks, and agentic AI systems
- Strong proficiency in Python, SQL, data modelling, and data warehouse design
- Experience with API integration and data ingestion
- Proven experience in data monetisation with clear examples of financial impact
- Deep understanding of enrichment and augmentation practices
- Ability to engage and influence senior client stakeholders with strong commercial acumen
Preferred Experience:
- Experience in loyalty, rewards, martech, or related ecosystems
- Familiarity with generative AI applications and responsible AI frameworks
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you’re excited by everything we’ve told you, then it’s time to apply!
EEO Statement: TLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Head of Data Science and AI employer: TLC Worldwide
Contact Detail:
TLC Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Data Science and AI
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the role of Head of Data Science and AI. Keep it concise and impactful, focusing on your achievements and how you can contribute to TLC's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TLC family!
We think you need these skills to ace Head of Data Science and AI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Data Science and AI role. Highlight your leadership experience, technical skills, and any relevant projects that showcase your ability to drive data-driven strategies.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for TLC. Share your passion for data science and AI, and how your experience aligns with our mission to enhance customer engagement through innovative solutions.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've successfully implemented AI solutions and driven commercial outcomes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at TLC!
How to prepare for a job interview at TLC Worldwide
✨Know Your Data Science Stuff
Make sure you brush up on your data science and AI knowledge. Be ready to discuss specific projects you've worked on, especially those that had a measurable impact on business outcomes. Familiarise yourself with the tools mentioned in the job description, like Snowflake and Azure, so you can speak confidently about your experience.
✨Showcase Your Leadership Skills
As a Head of Data Science and AI, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've built and managed high-performing teams, particularly in diverse environments. Think about how you can convey your ability to inspire and guide others towards achieving strategic goals.
✨Align with TLC's Values
TLC values a people-led culture, so be sure to highlight your commitment to diversity and inclusion. Share experiences where you've fostered an inclusive environment or contributed to team culture. This will show that you resonate with their mission and are a good fit for their unique workplace.
✨Prepare for Client Engagement Scenarios
Since the role involves engaging with senior clients, think about how you would approach these interactions. Prepare to discuss how you've influenced stakeholders in the past and how you can shape AI-driven solutions that meet client needs. Practising your pitch can help you feel more confident during the interview.
