GLOBAL REVENUE OPERATIONS MANAGER

WE ARE HIRING A GLOBAL REVENUE OPERATIONS MANAGER

Are you ready to join the world\’s premier MarTech solution?

TLC is a market leader in revolutionizing how brands reward consumer behaviour with experiences. Operating across 14 worldwide hubs, our TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We leverage decades of proprietary data to deliver personalized and impactful experiences through impactful consumer acquisition, loyalty and engagement campaigns at an enterprise level to the world’s biggest brands.

In 2024, TLC partnered with BD-Capital, a leading private equity firm. This strategic collaboration brings financial backing and expert guidance to propel our market leadership and global expansion in data-driven loyalty solutions. As a result, we have a robust and accelerated growth plan over the coming years which presents huge opportunities within the role to directly influence and add value to the business on a global basis.

If you are motivated by a dynamic and entrepreneurial environment, passionate about innovating and challenging the norm, and operating with a proactive and positive mindset, this will be the role for you.

At TLC, we believe experiences make life more rewarding—come be a part of shaping that vision!

About the Role

We are seeking an established Global Revenue Operations Manager to drive alignment between marketing, sales, and client success teams. This role will be pivotal in optimizing revenue processes, enhancing operational efficiency, and ensuring our teams are equipped with the best practices across our global markets.

This role is perfect for someone from a startup or scale-up background. You\’ll have the chance to apply your hands-on experience in fast-moving environments and shape scalable processes that drive real impact. With TLC’s ambitious growth plans and recent investment, this is a rare opportunity to build something significant on a global stage.

On a day-to-day basis, you will be responsible for:

1. Running the global monthly forecasting cycle.
2. With support of local teams, producing a monthly sales forecast using key probability indicators and intel from the CRM.
3. Mentoring and supporting the local revenue operations individuals.
4. Building close relationships with the local managing directors to understand their pain points and transform requirements into priorities.
5. Constant improvement – looking to optimize use of resources, processes, and tools.

On top of being a revops superstar, there is also a real chance to be a change agent. You will be involved in supporting the global Revops roadmap, leading transformative projects, and creating meaningful impact. Some of the projects in the current roadmap include:

1. Customer journey value mapping.
2. Market sizing, Ideal Customer Profile (ICP), and Persona development.
3. Account and contact segmentation and scoring.
4. Marketing automation implementation.
5. Lead scoring and routing.
6. Lead Development & Sales Engagement (sequences).
7. Win/Loss analysis and reporting.
8. CPQ (Configure, Price, Quote) optimization.

Who We’re Looking For:

1. You love driving change – We are looking for an independent self-starter to use their experience of what works (and doesn’t) to escalate the speed of change.
2. You thrive in fast-paced, scale-up environments—our recent investment means rapid growth!
3. You enjoy acting as an advisor, not just executing requests but adding value, asking questions, and making strategic recommendations.
4. You love building—this role involves creating and refining operational structures from the ground up.

Must-Have Experience/Qualifications:

1. Experience within businesses selling B2B products at the enterprise level, with a good understanding of associated pipeline metrics.
2. Proven experience in Revenue Operations, Sales Operations, or a related field.
3. Experience working across different markets/departments/geographies.
4. Strong proficiency in CRM systems (D365 preferred) and marketing automation tools (e.g., HubSpot).
5. Familiarity with designing requirements for data visualization tools (e.g., Tableau, Power BI).
6. Exceptional communication and presentation skills to work with senior stakeholders.
7. Ability to prioritize high-impact initiatives in a fast-moving environment.
8. Detail-oriented with the ability to balance accuracy and speed of execution.
9. Excellent analytical and problem-solving skills.
10. Strong ability to influence stakeholders and drive cross-functional alignment.

Nice-to-Have Skills:

1. Project management experience.
2. Team leadership experience (this role has the potential to evolve into a leadership position!).

Here\’s what we\’ve got to offer:

1. Dynamic & collaborative team.
2. Creative work environment.
3. Career progression and upskilling opportunities.
4. Weekly Happy Hour.
5. TLC Wellness.
6. Global Clients & Team exposure.
7. TLC \’Fun Club\’ & Social Calendar (known to include pizza deliveries!).
8. TLC Gives Back – Charity partner/off-site days.
9. \’The Frankies\’ – Our very own awards/staff recognition event.

We know that things are better when we\’re together, so our preference for the successful person is to be office-based to collaborate and be part of what makes things magic, but we do offer flexibility when needed.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC, we aim to create a ‘world within the world’ that is free from prejudice, bias, and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today!

We look forward to seeing your application!

#J-18808-Ljbffr