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For Companies At a Glance
- Tasks: Lead data science and AI strategy, driving innovation and delivering impactful solutions.
- Company: Join TLC Worldwide, a leader in customer engagement and loyalty programmes.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Why this job: Shape the future of AI and data while making a real impact on global brands.
- Qualifications: Extensive leadership experience in data science and AI with strong technical skills.
- Other info: Be part of a vibrant team that values diversity and empowers personal growth.
The predicted salary is between 43200 - 72000 £ per year.
WE ARE HIRING A DIRECTOR OF DATA SCIENCE AND AI
At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed to shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.
We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.
What you’ll be doing
- Strategic Leadership: You will define a data and AI strategy aligned to TLC’s commercial priorities. You will translate business goals into prioritised AI use cases, create delivery roadmaps, and embed data‑driven decision making across the business.
- Delivery Excellence: You will oversee the delivery of AI and data science solutions from design to deployment, ensuring strong performance monitoring, clear success metrics, and high‑quality delivery frameworks.
- Advanced AI Innovation: You will lead the development of personalisation models, predictive analytics, and generative AI features that enhance customer journeys, campaign performance, and operational efficiency. You will partner with Product and Engineering to ensure these capabilities are seamlessly integrated into COSMOS.
- Global Team Leadership: You will build high‑performing teams across multiple geographies, including leadership of offshore hubs in India. You will oversee hiring, capability development, team operating models, and leadership coaching.
- Data Engineering Leadership: You will guide data engineering teams responsible for pipelines, integrations, and infrastructure. You will ensure high data quality, governance, scalability, and optimisation across the modern data stack, including Snowflake, ThoughtSpot, Fivetran, and Azure.
- Data Monetisation and Enrichment: You will develop strategies to monetise data assets responsibly and profitably, using both theoretical frameworks and practical methods. You will lead enrichment and augmentation initiatives to improve data completeness and analytical value.
- Client Engagement and Thought Leadership: You will operate as a trusted advisor to senior‑level clients. You will shape AI‑driven solutions, support strategic pitches, contribute to workshops, and represent TLC at industry events.
- Technical Ownership: You will oversee data infrastructure and analytics tools, ensuring cost efficiency, governance, strong data modelling, and the democratisation of insights across the business.
What we’re looking for
- Extensive leadership experience in data science and AI, with a strong record of implementing production‑grade AI solutions tied to commercial outcomes
- Expertise in Snowflake, DBT, ThoughtSpot, Fivetran, and Azure services
- Proven ability to define a data and AI strategy and execute against measurable business targets
- Experience leading data engineering teams and building scalable data foundations
- Experience building and managing offshore teams, ideally in India
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field
- Hands‑on experience with generative AI, automation frameworks, and agentic AI systems
- Strong proficiency in Python, SQL, data modelling, and data warehouse design
- Experience with API integration and data ingestion
- Proven experience in data monetisation with clear examples of financial impact
- Deep understanding of enrichment and augmentation practices
- Ability to engage and influence senior client stakeholders with strong commercial acumen
Preferred Experience
- Experience in loyalty, rewards, martech, or related ecosystems
- Familiarity with generative AI applications and responsible AI frameworks
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you’re excited by everything we’ve told you, then it’s time to apply!
Head of Data Science and AI in City of Westminster employer: TLC Worldwide
Contact Detail:
TLC Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Data Science and AI in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they use data and AI. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Head of Data Science and AI. Highlight your leadership skills and any successful projects you've led that relate to data-driven decision making.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Data Science and AI in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in data science and AI. We want to see how your skills align with our needs, so don’t be shy about showcasing relevant projects or achievements!
Showcase Your Leadership Skills: As a Head of Data Science and AI, leadership is key! Share examples of how you've built and managed teams, especially in diverse environments. We love seeing how you’ve empowered others to succeed.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TLC Worldwide
✨Know Your Data Inside Out
Make sure you’re well-versed in the latest trends and technologies in data science and AI. Brush up on your knowledge of Snowflake, ThoughtSpot, and Azure services, as these are crucial for the role. Be ready to discuss how you've implemented production-grade AI solutions that have driven commercial outcomes.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading data engineering teams and building high-performing offshore teams. Think about specific challenges you've faced and how you overcame them, especially in a global context. This will demonstrate your capability to manage diverse teams effectively.
✨Align with TLC’s Values
Familiarise yourself with TLC's culture and values, particularly their commitment to diversity and inclusion. Be prepared to discuss how you can contribute to this culture and support the company’s mission. Showing that you resonate with their ethos can set you apart from other candidates.
✨Prepare for Client Engagement Scenarios
Since the role involves engaging with senior-level clients, think of scenarios where you've acted as a trusted advisor. Prepare to discuss how you’ve shaped AI-driven solutions and contributed to strategic pitches. This will showcase your commercial acumen and ability to influence stakeholders.
