At a Glance
- Tasks: Navigate luxury boats and ensure a top-notch experience for guests on the River Thames.
- Company: Join TLC - Thames Luxury Charters, a leader in bespoke event experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Flexible hours with a mix of weekdays, evenings, and weekends.
- Why this job: Be part of creating unforgettable moments on stunning riverboats with a dedicated team.
- Qualifications: Valid maritime licences, leadership skills, and a passion for exceptional customer service.
The predicted salary is between 40000 - 50000 £ per year.
TLC - Thames Luxury Charters operates a premier fleet of luxurious party boats on the River Thames, hosting private charters for events ranging from intimate gatherings to large-scale receptions of up to 600 guests. Known for curating bespoke event experiences, the company is a trusted provider for both private celebrations and corporate events. Our fleet is designed to reflect the elegance of 5-star London venues, complemented by professional, uniformed staff and an Executive Chef offering diverse gourmet catering options. We are dedicated to delivering exceptional service and upscale experiences aboard our Thames riverboats.
This is a full-time, on-site Captain role based in London. The Captain will be responsible for the safe and efficient operation of our luxury boats, including navigation, crew management, and adherence to safety regulations. The role also involves delivering exceptional customer service, ensuring a seamless and enjoyable experience for all guests on board. Additional responsibilities include supervision of the vessel's maintenance and on-board equipment to uphold high standards of safety and presentation.
Qualifications
- Valid maritime licences and qualifications required for operating vessels on the River Thames including: Tier 1, Level 2 Boat Masters Licence (BML) with the following endorsements: Local Knowledge, Passenger Operations, Large Passenger V, and a valid ML5 Medical or ENG 1
- Expertise in vessel navigation, safety protocols, and maritime regulations
- Leadership and crew management skills, including the ability to communicate effectively and manage team dynamics
- Experience in providing excellent customer service and maintaining professionalism in a high-end hospitality environment
- Strong problem-solving abilities and the capacity to manage unexpected situations calmly
- Prior experience in operating luxury vessels or working in event-oriented settings is highly desirable
- Ability to perform inspection and oversee maintenance to uphold the vessel's top-tier standards
Hours of Work
Your hours of work will be based on an average of 48 hours per week and will be variable in accordance with the workload of the vessels and will include some evenings and weekends.
Salary
We offer a competitive salary, negotiable depending on experience. All applicants must be eligible to work in the UK.
Captain in London employer: TLC - Thames Luxury Charters
At TLC - Thames Luxury Charters, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values professionalism and teamwork. Our Captains enjoy competitive salaries, opportunities for personal growth, and the chance to work in a stunning location on the River Thames, delivering unforgettable experiences for our guests. Join us to be part of a dedicated team that is committed to excellence in luxury hospitality and event management.
Contact Details:
TLC - Thames Luxury Charters Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Captain in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TLC - Thames Luxury Charters. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TLC - Thames Luxury Charters
Don't be shy about reaching out to TLC - Thames Luxury Charters directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Captain in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TLC - Thames Luxury Charters and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TLC - Thames Luxury Charters
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
