TLC Care is seeking a Customer Service Supervisor to lead the delivery of outstanding service across our care homes. You will role model our values and ensure the home is the care home of choice in your area, addressing feedback and complaints to drive continuous improvement.
You will be the first point of contact for all calls and visitors, provide product and service advice to internal and external stakeholders, and support the Business Support Manager with administrative duties to keep
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Resident Experience Lead: Customer Service Supervisor employer: TLC Care
TLC Care is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a supportive and collaborative work culture. As a Head Housekeeper / Domestic Lead, you will benefit from ongoing professional development opportunities while working in a nurturing environment that values your contributions to maintaining high standards of cleanliness and hygiene. Join us in making a meaningful impact in the lives of our residents, all within a welcoming and dedicated team atmosphere.
