At a Glance
- Tasks: Lead a team to provide exceptional hospitality services for our residents.
- Company: TLC Care, dedicated to enhancing quality of life through compassionate care.
- Benefits: Competitive salary, career development, and learning opportunities.
- Other info: Join a supportive environment focused on teamwork and personal growth.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Managerial experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
At TLC Care our focus is quality of life.
The design of the home and its entire operation are dedicated to that cause.
Our approach to specialised nursing and care is, we believe, second to none, with highly-trained carers and nurses on hand 24 hours a day to provide assistance to meet the needs and wishes of each individual resident.
We have an outstanding opportunity for a Hotel Services Manager to lead the way in providing excellence in Hospitality to make a difference to the lives of our residents.
We are looking for a candidate who has a real passion for providing outstanding services, who is an ambassador of customer service and can manage fantastic teams who provide our residents with wellbeing/activities, catering and housekeeping and laundry services.
The candidate will share our values of Truth, Love and Compassion and work in partnership with our Support Office Leadership Team and Home Leadership Team to enhance the lives of our residents.
If you have experience in a hotel or retail environment, are dedicated to exceptional customer care and people are at the heart of your leadership approach we want to hear from you.
We offer a competitive salary matched to skills, experience and potential along with career development, succession planning and learning and development opportunities.
Requirements
- Previous managerial experience in a hospitality environment
- Good understanding of housekeeping and general maintenance duties.
- Previous knowledge of the management of a kitchen
- Experience in dealing with finance, budgets and targets
- Proven track record of leading, empowering and supporting a team
- Good communication skills (written, verbal, non-verbal)
- Strong leadership skills
- Team player Highly organised
- Ability to motivate staff ensuring effective teamwork.
- Professional neat appearance
- Satisfactory DBS check
- Desired but not essential: Care for the Elderly experience Knowledge / experience of health and safety legislation Knowledge of dementia
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Hotel Services Manager in Potters Bar employer: TLC Care
TLC Care in Potters Bar is an exceptional employer that prioritises the wellbeing of both its residents and staff. With a strong focus on career development, our supportive work culture encourages creativity and personal growth, allowing you to make a meaningful impact in the lives of our residents. Join us to be part of a dedicated team that values compassion and innovation in care.
