At TLC Care our focus is quality of life. The design of the home and its entire operation are dedicated to that cause. Our approach to specialised care is, we believe, second to none, with highly-trained carers and on hand 24 hours a day to provide assistance to meet the needs and wishes of each individual resident.
TLC Care are looking for an experienced Care Services Manager whose role is to assist the Home Manager in supervising the day-to-day care needs of residents, ensuring excellence in clinical practice and personal care provision. When the Manager is away from the Home the Care Services Manager will take responsibility for the day to day running of the Care Home ensuring that all Company policies and procedures and legal requirements are adhered to. The role will include regular auditing and the training and development of care team members, as well as maintaining excellent relationships with residents, relatives and visitors to the home.
Other duties will include:
- Carrying out risk assessments and risk management
- Working with GPs and other external healthcare professionals to ensure residents care needs are met
- Recruitment and selection of Nurses and care team members
- Appraisals, supervision and support for Nurses and care team members
- Care Home budget management
In return we offer:
- High specification working environment
- Excellent rate of pay
- Discounts at approx. 2000 high street and online retailers (including supermarkets)
- Discounted gym membership
- Subsidised healthcare cash-plans
- Auto enrolment pension scheme
- Free meals
- Excellent training & development opportunities within a growing organisation
Requirements
- Minimum NVQ Level 4 in care management
- Willingness to strive for 'good practice' and to achieve and maintain flag ship status within the Home
- Ability to use Microsoft Word, Outlook and Excel to a good standard
- Previous Care Home management/supervisory experience
- Ability to communicate effectively at all levels
- Able to work individually or part of a team
- Genuine interest in working with the relevant Client group
- Satisfactory DBS checks
- Good written and communication skills including fluent English
- Evidence of legal eligibility to work in the UK
- Good time management and organisational skills
- Experience of financial management of Care Home
Desirable
- RGN – Registered General Nurse
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Care Services Manager - North West London employer: TLC Care
TLC Care is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a supportive and collaborative work culture. As a Head Housekeeper / Domestic Lead, you will benefit from ongoing professional development opportunities while working in a nurturing environment that values your contributions to maintaining high standards of cleanliness and hygiene. Join us in making a meaningful impact in the lives of our residents, all within a welcoming and dedicated team atmosphere.
