TLC Care is seeking a Customer Service Supervisor to lead delivery of an outstanding customer experience across our care homes. You will be the first point of contact for residents, visitors and stakeholders, handling inquiries and guiding them with professionalism and care.
You will address feedback, resolve complaints and coach the team to uphold our values of truth, love and compassion while supporting administration duties and sales enquiries as required.
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Care Home Customer Service Supervisor: Elevate Resident employer: TLC Care
TLC Care is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a supportive and collaborative work culture. As a Head Housekeeper / Domestic Lead, you will benefit from ongoing professional development opportunities while working in a nurturing environment that values your contributions to maintaining high standards of cleanliness and hygiene. Join us in making a meaningful impact in the lives of our residents, all within a welcoming and dedicated team atmosphere.
