TLC Care is seeking a Customer Service Supervisor to lead a team in delivering outstanding service within a local care home. You will be the first point of contact for residents, relatives and visitors, handling inquiries with professionalism and empathy.
The role includes supporting administration duties and addressing feedback to drive continuous improvement while modelling TLC Care's values of truth, love and compassion.
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Care Home Customer Experience Supervisor employer: TLC Care
TLC Care is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a supportive and collaborative work culture. As a Head Housekeeper / Domestic Lead, you will benefit from ongoing professional development opportunities while working in a nurturing environment that values your contributions to maintaining high standards of cleanliness and hygiene. Join us in making a meaningful impact in the lives of our residents, all within a welcoming and dedicated team atmosphere.
