TLC Care in the United Kingdom is seeking a Customer Service Supervisor to lead the delivery of an outstanding customer experience across the business. You will role model our values and ensure residents and colleagues receive friendly, professional support at all times.
As the first point of contact for calls and visits, you will address feedback and complaints promptly, assist with administration duties as directed by the Business Support Manager, and help uphold the company’s high standards
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Care Home Customer Experience Lead employer: TLC Care
TLC Care is an exceptional employer that prioritises the well-being of both its residents and staff, fostering a supportive and collaborative work culture. As a Head Housekeeper / Domestic Lead, you will benefit from ongoing professional development opportunities while working in a nurturing environment that values your contributions to maintaining high standards of cleanliness and hygiene. Join us in making a meaningful impact in the lives of our residents, all within a welcoming and dedicated team atmosphere.
