At a Glance
- Tasks: Manage finances, HR, and admin to keep our care home running smoothly.
- Company: Join TLC Care, where Truth, Love, and Compassion guide everything we do.
- Benefits: Supportive team, professional development, and a chance to make a real difference.
- Other info: Flexible hours with weekend cover; great opportunity for growth in a caring environment.
- Why this job: Be the heart of our care home, engaging with residents and making an impact.
- Qualifications: Strong Microsoft Office skills and excellent communication are essential.
The predicted salary is between 30000 - 40000 £ per year.
TLC Care's values of Truth, Love and Compassion are embedded in everything we do for our residents. Our people are our core asset and we work hard to engage with team members to maintain our homes as preferred places to live and work. We look for team members who share our values and are passionate about their work and can deliver an excellent service experience.
About the Role
As our Care Home Administrator, you will be the operational hub of Cherry Hinton. You'll take ownership of the financial, HR, payroll and administrative systems that keep our home performing at its very best. No two days are the same — you'll be supporting our team, engaging with residents and their families, and ensuring every process runs like clockwork. You will work closely with two fellow administrators, sharing knowledge, covering duties, and driving high standards together. This role requires flexibility to work every other weekend, providing administrative and management support to ensure the smooth running of the home.
What You'll Do
- Oversee the day-to-day financial administration including invoicing, petty cash, purchase ledgers, and credit control
- Manage all HR administration — contracts, DBS checks, right-to-work compliance, absence management, and staff records
- Coordinate payroll inputs, ensure rotas are submitted on time, and liaise with the support office payroll team
- Be the warm first point of contact at reception for residents, visitors, and families
- Support the Home Manager with recruitment, onboarding, and team induction
- Maintain and develop filing systems, resident records, and policy compliance
- Contribute to marketing activities including conducting show-rounds for prospective residents
- Lead on environmental sustainability initiatives as part of our ISO14001 commitments
- Provide weekend management cover on a rota basis, alternating with colleagues
What We're Looking For
Essential
- Excellent Microsoft Office skills
- Strong written and verbal communication
- Organised, detail-focused and able to prioritise
- Able to work both independently and as part of a team
- Good time management under pressure
- Satisfactory DBS check and right to work in the UK
Desirable
- AAT / ACCA / CIMA qualification or equivalent experience
- Previous payroll system experience
- Knowledge of invoicing and debt collection
- Prior experience in a care home or healthcare setting
Why Join Cherry Hinton?
- Be part of a values-led organisation where people truly come first
- Work in a supportive, close-knit team environment
- Varied and rewarding role with real scope to make a difference
- A clear structure with the backing of the wider TLC Group network
- Commitment to your professional development and ongoing training
Care Home Administrator in Cambridge employer: TLC Care
At TLC Care, we pride ourselves on being a values-led organisation where Truth, Love, and Compassion are at the heart of everything we do. As a Care Home Administrator at Cherry Hinton, you'll thrive in a supportive and close-knit team environment, with ample opportunities for professional development and ongoing training. Join us to make a meaningful impact in the lives of our residents while enjoying a varied and rewarding role that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TLC Care's values of Truth, Love, and Compassion. Show us how you embody these values in your work and interactions.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and care home settings. We want to see how you handle real-life scenarios, so think of examples that highlight your skills.
✨Tip Number 3
Be proactive during the interview! Ask us about the team dynamics and how you can contribute to maintaining high standards. This shows your enthusiasm and willingness to engage with our residents and staff.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the role can set you apart. It shows us that you're genuinely excited about the opportunity to join our team.
We think you need these skills to ace Care Home Administrator in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for care shine through! We want to see how much you value Truth, Love, and Compassion in your work. Share experiences that highlight your commitment to providing excellent service.
Tailor Your CV:Make sure your CV is tailored to the Care Home Administrator role. Highlight relevant skills like financial administration, HR management, and your ability to work in a team. We love seeing how your experience aligns with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for organised and detail-focused individuals, so show us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Cherry Hinton!
How to prepare for a job interview at TLC Care
✨Know TLC Care's Values
Before your interview, make sure you understand TLC Care's core values of Truth, Love, and Compassion. Think about how these values resonate with your own experiences and be ready to share examples that demonstrate your alignment with them.
✨Showcase Your Organisational Skills
As a Care Home Administrator, being organised is key. Prepare to discuss specific tools or methods you use to stay organised, especially in managing financial and HR tasks. Bring examples of how you've successfully handled multiple responsibilities in the past.
✨Prepare for Team Dynamics
Since you'll be working closely with other administrators, think about your teamwork experiences. Be ready to talk about how you’ve collaborated with others to achieve high standards and support each other in a busy environment.
✨Demonstrate Your Communication Skills
Strong communication is essential in this role. Prepare to give examples of how you've effectively communicated with residents, families, and team members. Consider discussing any challenging situations where your communication skills made a difference.
